Clients Upgradation
Updated: 17 Jan 2011 | 17 comments
This issue has been solved. See solution.
Hi All.
I have 200 machines which is currently running 11.0.6005 series.I have created a group update package on the sepm console . I have noticed that the package is getting copied to the client machine,But it is not getting extacted or it is not getting migrated.
Am able to migrate the clients if am deploying through Migration and Deployment Wizard or Manual installation.
All the machines are WinXp service pack 3.
My Current SEPM version is 11.0.6200 which is Ru6 MP2
Please help me to Resolve the issue.
Thanks And Regards
Vibin Vincent
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Please check the permission
Please check the permission on the TEMP directory
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Hi Prachand, Which Temp
Hi Prachand,
Which Temp directory prachand you mean in the server or in the clients
Thanks
gerald
On the cleint
On the cleint Check C:\Windows\Temp
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
On the Client side. As you
On the Client side. As you mentioned that it gets copied but does not get installed.
Check permission on %temp% and C:\Windows\Temp
Thanks & Regards,
Mudit Kumar
Hi Guys, Sure I agree but
Hi Guys,
Sure I agree but how is it possible to check for each computer . I Think 200 machines is not possible to check ASAP ,so could please provide a easy way to check the permission for all the computers in one shot.
Thanks
Can you please paste the
Can you please paste the SEP_inst.log from machine
For that you need to go run and type %temp% and you will find the SEP_inst.log
Paste that , i woud like to have a look
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
If the installation does not
If the installation does not start, the log will not be there. If the files are copied to the target machines, it means that the deployment is ok and we can start troubleshooting the problem like a regular installation problem.
Could you run setup.exe from the folder where files are copied?
--
Cheers,
Symantec Technical Specialist
Symantec Certified Specialist
MCP & MCITP
Cisco Certified Network Associate
Citrix Certified Administrator
Client Upgratation
Hi all,
As mentioned earlier.i have 200 problamatic clients,Am able to run the set up file from the deployed location.
how Sep-inst log will be available if the installation doesnot start ?
yes i doubt there is somthing with the permission level with the OS,but the location where it deployed (Default location) has full Rights.
Is there anything we can try from sep support report ?
the same is working with other 800 machines,am facing only with this sepcific version as mentioned earlier..
Kindly let me know friends if you need any further details on the above mentioned Issue.
Thanks alot for all who is contributing different ideas to this particular case
Vibin
If you can run setup manually
If you can run setup manually from the target folder means that remote deployment works well and all the files are copied. Now we should check why the installation does not start.
- do you have anything in the event viewer? Any errors?
- you can try to run Process Monitor on your targer machine and start deployment. When the deployment is finished and apparently the installation does not start, please stop logging and search Process monitor log for access denied messages.
--
Cheers,
Symantec Technical Specialist
Symantec Certified Specialist
MCP & MCITP
Cisco Certified Network Associate
Citrix Certified Administrator
Ok .. I shall get back to you
Ok .. I shall get back to you by next week with the results
Vibin
It was a permission issue..it
It was a permission issue..it ok now
Thanks for helping me you all
Could you please let me know
Could you please let me know where did u check the permission
I think on the Temp directory
I think on the Temp directory
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
Fine I agree in the temp
Fine I agree in the temp directory but Is it on the clients or in the server machine
Its obvoius that it is on the
Its obvoius that it is on the client. Because the package is send to the client
Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
hi
on the client side,thats where the packages are pushed from the server.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Sorry Guys the previous
Sorry Guys the previous comment was for a another Issue.
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