Video Screencast Help
Symantec Appoints Michael A. Brown CEO. Learn more.

client/server handshaking failed (26)

Created: 19 Apr 2010 | 3 comments
Master: Windows 2k3 Ent SP2
Media: Windows 2k3 Ent SP2
Netbackup 6.5.4

Client is the media server. 
Data Movement: Disk Staging

4/19/2010 4:40:05 AM - requesting resource dcnetbackup.NBU_CLIENT.MAXJOBS.hqbackups

4/19/2010 4:40:05 AM - requesting resource dcnetbackup.NBU_POLICY.MAXJOBS.__DSSU_POLICY_HQEMC1
4/19/2010 4:40:05 AM - granted resource dcnetbackup.NBU_CLIENT.MAXJOBS.hqbackups
4/19/2010 4:40:05 AM - granted resource dcnetbackup.NBU_POLICY.MAXJOBS.__DSSU_POLICY_HQEMC1
4/19/2010 4:40:05 AM - estimated 0 kbytes needed
4/19/2010 4:40:05 AM - begin Parent Job
4/19/2010 4:40:05 AM - begin Disk Staging, Start Notify Script
4/19/2010 4:40:05 AM - started process RUNCMD (8832)
4/19/2010 4:40:05 AM - ended process 0 (8832)
Status 0
4/19/2010 4:40:05 AM - end Disk Staging, Start Notify Script; elapsed time: 00:00:00
4/19/2010 4:40:05 AM - begin Disk Staging, Execute Script
4/19/2010 4:40:06 AM - started process bpbrm (4836)
Status 26
4/19/2010 6:40:06 AM - end Disk Staging, Execute Script; elapsed time: 02:00:01
4/19/2010 6:40:06 AM - begin Disk Staging, Stop On Error
Status 0
4/19/2010 6:40:06 AM - end Disk Staging, Stop On Error; elapsed time: 00:00:00
4/19/2010 6:40:06 AM - begin Disk Staging, End Notify Script
4/19/2010 6:40:06 AM - started process RUNCMD (6524)
4/19/2010 6:40:06 AM - ended process 0 (6524)
Status 0
4/19/2010 6:40:06 AM - end Disk Staging, End Notify Script; elapsed time: 00:00:00
Status 26
4/19/2010 6:40:06 AM - end Parent Job; elapsed time: 02:00:01
client/server handshaking failed(26)

Comments 3 CommentsJump to latest comment

rj_nbu's picture

Hi,

Do we have a firewall between the master/ media playing spoilsport here ? Check the idle socket timeout value set (Maybe 2 hours), and the TCPKeepAlive registry value on both servers

-Rajeev
"Unix IS user friendly... It's just selective about who its friends are"

Philip Brown 2's picture

No Firewall.  Error is during staging from disk to tape. Disk are locally attached.  Tape is locally attached.  4GB sec FibreChannel.  Client is media server.  Can this be a communication issue between media server and master server?

CRZ's picture

4/19/2010 4:40:06 AM - started process bpbrm (4836)

Anything interesting in the bpbrm log for that process ID?

I don't know if it's getting that far, but do you also have a bpbrmds log?  Might be something interesting in there.


bit.ly/76LBN | APPLBN | 75LBN