Endpoint Protection

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  • 1.  ClientSidePrepTool fails

    Posted Oct 06, 2015 08:46 AM

    Hi

    Trying to run ClientSidePrepTool on a Citrix server running SEP 12.1.6318.6100

    Got the application from:

    https://support.symantec.com/en_US/article.HOWTO54706.html

    It runs for about 5 minutes and suddenly a message pops up

    failed: Unable to stop service

    Pleace check the policy and make sure SMC Password protection is disabled.

    Before updating to RU6 I did not having any problems running ClientSidePrepTool (older version)

    Anyone else?

    Thanks

     



  • 2.  RE: ClientSidePrepTool fails

    Posted Oct 06, 2015 08:56 AM

    Removed the installed SEP, restarted and installed again. Then I could run ClientSidePrepTool