ServiceDesk

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  • 1.  CMDB for ServiceDesk - Importing from Microsoft System Center 2012

    Posted Mar 22, 2013 03:37 PM

    Hello:

    I have a customer who needs to connect their Microsoft SCCM 2012 to a new Symantec CMBD to have all the CI available to a new Symantec ServiceDesk we are proposing to them.

    Anyone have some experience about how Microsoft stores its CMDB and if is possible to use a data source in connector to import that?

    Really apreciated.

    Thank you,

    Emilio.



  • 2.  RE: CMDB for ServiceDesk - Importing from Microsoft System Center 2012

    Broadcom Employee
    Posted Mar 25, 2013 09:40 AM

    I believe this question should probably be moved to our Data Connector or Notification Server forums. 

    If connector doesn't have a solution for doing this I'm sure you could create a Workflow project to pull the information from your SCCM and import it into the NS. 



  • 3.  RE: CMDB for ServiceDesk - Importing from Microsoft System Center 2012

    Posted Jul 12, 2013 03:54 PM

    I'm trying to find an answer to this question also.  Has an answer been provided?