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CMS 7.1 SP2 - Software Portal - Email Notification Issue

Created: 13 Jun 2013 • Updated: 16 Jul 2013 | 3 comments
This issue has been solved. See solution.

Can someone advise if the there's a way to set "Default Email Notifications" both to ticked as the default Profile

"Send an email when the request state changes" & "Send an email when comments are added."

On our setup unless these have been ticked on the main profile page then saved email notifications don't work at all..



Operating Systems:

Comments 3 CommentsJump to latest comment

Andrew_Shishkov's picture

Hi Darren,

Unfortunately there is no way for administrator to change default state for these checkboxes. This is a good suggestion and based on it was submitted enhancement request.



thebzzzzz's picture

We have this issue also. Unless they are ticked before creating a new software request, users don't get emailed any updates.