Client Management Suite

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  • 1.  [CMS] How do I know Altiris Agent is offline?

    Posted Jan 28, 2014 06:45 PM

    Hello

    Always wondering how can I confirm that an altiris agent is actually offline or has been "clean" from the managed computer?

    I've managed to resolved this issue by checking the time of last configuration, last inventory sent, and calculating a period of time offline, so I can delete manually later.

    Is there a way to see if the agent is offline or uninstalled in real time?

     

    Thanks everyone!



  • 2.  RE: [CMS] How do I know Altiris Agent is offline?

    Posted Jan 28, 2014 10:30 PM

    Reports->All reports->Discovery and Inventory->Inventory->Cross-platform->Inventory Agent->Inventory Diagnostics->Under you can find (Computers that have not reported inventory in last N days)

     

    See this thread

    http://www.symantec.com/connect/forums/altiris-report-how-works-inactive-machines-report

    http://www.symantec.com/connect/forums/altiris-report-type



  • 3.  RE: [CMS] How do I know Altiris Agent is offline?

    Posted Jan 29, 2014 03:47 PM

    It would be really hard to guarentee a machine was offline.  I think that you would probably need to create a small script that would query the database for inactive task agent and tries to ping those machines.  If the machine returns the ping but shows the task agent is inactive, if there is no problem with your enviornment, the agent is offline. 

    Alternatively, if you have some vb or c# experiance, you could do a remote service query to see if altiris is exsists or is running. 



  • 4.  RE: [CMS] How do I know Altiris Agent is offline?

    Posted Jan 29, 2014 03:53 PM

    Yeah! Ping solve most of my problems once



  • 5.  RE: [CMS] How do I know Altiris Agent is offline?

    Posted Apr 15, 2014 05:56 AM

    I'm in the process of migrating my machines from an NS 6 server to NS/SMP 7.5. Is there any way in which a client can unregister itself from the server in advance of uninstalling the old agent? Ideally a command line util I can run on the client before I run the aexagentutil /clean and then install the new 7.5 agent.

    I've put this on this thread because I think it's vaguely related - maybe I should have started another one? In general, and to make it more related, it would be good to be able to do something on a client before you turn it off for the last time, to prevent people like haroldvm89 having to work out whether a machine is dead or not!

    We have a script we run on the server as part of a re-imaging process to delete a machine's record before it's imaged and installs the agent afresh, to make sure the process is clean. I'm looking for something similar you can do from the client...

    Thanks