Client Management Suite

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  • 1.  CMS - Server Error in '/Altiris/NS'

    Posted Feb 16, 2011 10:39 AM

    Hy

     

    I have the next error when a make a setting for Target Setting on Agent or when a make setting for Plugins

    Any idea?

     

    Thank in advance

    Regards

     

     

     

     

    Some or all identity references could not be translated.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Security.Principal.IdentityNotMappedException: Some or all identity references could not be translated.

    Source Error:

     

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.


    Stack Trace:

     

     

    [IdentityNotMappedException: Some or all identity references could not be translated.]

       System.Security.Principal.SecurityIdentifier.Translate(IdentityReferenceCollection sourceSids, Type targetType, Boolean forceSuccess) +7604176

       System.Security.Principal.SecurityIdentifier.Translate(Type targetType) +100

       Altiris.NS.Security.SecurityTrusteeProvider.LookupNameFromSid(String scope, String sid) +69

     

    [AeXException: Unable to lookup the name of the account associated with the specified SID]

       Altiris.NS.Security.SecurityTrusteeProvider.LookupNameFromSid(String scope, String sid) +155

       Altiris.NS.UI.DataProviders.ResourceTargetViewGridProvider.GetResourceTargetsTable(IList`1 targets) +634

       Altiris.NS.UI.DataProviders.ResourceTargetViewGridProvider.GetGridData() +190

       Altiris.WebControls.GridControl.GetDataSource() +164

       Altiris.WebControls.ResourceTargetViewControl.ConfigureGridColumns(GridControl grid, ResourceTargetViewType viewType) +686

       Altiris.WebControls.ResourceTargetViewControl.OnPreRender(EventArgs e) +407

       System.Web.UI.Control.PreRenderRecursiveInternal() +80

       System.Web.UI.Control.PreRenderRecursiveInternal() +171

       System.Web.UI.Control.PreRenderRecursiveInternal() +171

       System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +842

     

    Version Information: Microsoft .NET Framework Version:2.0.50727.3053; ASP.NET Version:2.0.50727.3053

     

     

     

    Process: w3wp (9296)

    Thread ID: 12

    Module: w3wp.exe

    Source: global.asax

    Description: Unhandled exception.  Type=Altiris.NS.Exceptions.AeXException Msg=Unable to lookup the name of the account associated with the specified SID

    StackTrace=

       at Altiris.NS.Security.SecurityTrusteeProvider.LookupNameFromSid(String scope, String sid)

       at Altiris.NS.UI.DataProviders.ResourceTargetViewGridProvider.GetResourceTargetsTable(IList`1 targets)

       at Altiris.NS.UI.DataProviders.ResourceTargetViewGridProvider.GetGridData()

       at Altiris.WebControls.GridControl.GetDataSource()

       at Altiris.WebControls.ResourceTargetViewControl.ConfigureGridColumns(GridControl grid, ResourceTargetViewType viewType)

       at Altiris.WebControls.ResourceTargetViewControl.OnPreRender(EventArgs e)

       at System.Web.UI.Control.PreRenderRecursiveInternal()

       at System.Web.UI.Control.PreRenderRecursiveInternal()

       at System.Web.UI.Control.PreRenderRecursiveInternal()

       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

     

    Inner exception.  Type=System.Security.Principal.IdentityNotMappedException Msg=Some or all identity references could not be translated.



  • 2.  RE: CMS - Server Error in '/Altiris/NS'

    Posted Feb 16, 2011 11:08 AM

    This is a permissions error.  When did this last work?  If this is a recent install, did everything go smoothly?  Are you running 7.0 SP5?



  • 3.  RE: CMS - Server Error in '/Altiris/NS'

    Posted Feb 16, 2011 01:23 PM

    Currently I have 7.0 SP2. I think the problem started when someone accidentally delete the computer account of Active Directory and had to rejoin the server to the domain. The rest of the suite goes all right.



  • 4.  RE: CMS - Server Error in '/Altiris/NS'

    Posted Feb 16, 2011 02:18 PM

    You should work to confirm that the Active Directory accounts used as service accounts/application credentials are valid, and that the computer is joined to the domain properly.  If that's in good shape, I'd check the logs for any errors that appear unrelated to interface actions.  If none are appearing, I'd recommend upgrading to 7.0 SP5 (wait for now on upgrading client agent versions).