Symantec Management Platform (Notification Server)

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  • 1.  Collect Full Inventory Policy "started" keep in 0%, what can I do?

    Posted Aug 26, 2015 11:32 PM

    Dear all,

     

    Collect Full Inventory Policy "started" keep in 0%, what can I do?

    In Client side NO any new task is found! Thanks.

    Started03.JPG



  • 2.  RE: Collect Full Inventory Policy "started" keep in 0%, what can I do?

    Broadcom Employee
    Posted Aug 27, 2015 04:12 AM

    1. Make double click on status bar of this task and check what information is there for each assigned client?

    2. Make sure that you have "Inventory Agent" installed on assigned clients.

    Open SMP Console ⇒ "Manage" ⇒ "Filters" ⇒ check "Computers with Inventory Plug-in" filter

    3. Make sure that you don't have exceeded license node for "Inventory Solution".

    Open SMP Console ⇒ "Home" ⇒ "First Time Setup" ⇒ check license state for Inventory Solution.

    4. Make sure that same clients are able to execute other tasks, such as "Run script", etc.

    5. Make sure that your client computer has Client Task Agent registered with Task Server

    CTA_Registered.jpg

    6. Make sure that "Altiris Object Host Service" and "Altiris Client Task Data Loader" services are running on Task Server machine.



  • 3.  RE: Collect Full Inventory Policy "started" keep in 0%, what can I do?

    Posted Aug 27, 2015 10:38 PM

    HI Igor Perevozchikov.

    Thanks.

    1) I double click the task just have Rule for selection again..

    2) Yes (Installed)
    3) Yes (Still have lic)
    4) Testd run Gather Inventory Task & Run Script also worked OK!
    5) It's ok.

    I deleted the policy and re-add again with 2 PC in total to test....