Hi durkinr,
Is this the same as the "Comment" or "Computer description" field you see when you open the System control panel and click the "Computer Name" tab?  If it is there is a custom inventory already created for that.  If it is an AD computer object property, we can work with that too without too much trouble.

Let me know; I can point you to the existing Custom Inventory or work with you to generate a custom inventory for the machine's computer object properties in AD.

It is the AD computer object description.

I'd like to see the custom inventory you are talking about as well, that might be useful for other purposes.

Thanks!

This thread has the custom inventory with the Computer description field.  I'll have to do a little digging to get the computer description value, but I'll see what I can find.

OK, save the following as GetADDescription.vbs, save it to your \\nsserver\nscap\bin\win32\x86\Inventory Solution\ folder, and add it to your AeXInvSolnAdm1.ini file before the final line:
wscript.exe GetADDescription.vbs
 

Option Explicit
On Error Resume Next  ' fail silently
 
Dim oShell, oAdSysInfo,o
Dim sDN, sDescription

Set oShell = CreateObject("WScript.Shell")
Set oAdSysInfo = CreateObject("ADSystemInfo")
sDN = oAdSysInfo.ComputerName
Set o = GetObject("LDAP://" & sDN)

sDescription = o.Description
oShell.RegWrite "HKLM\Software\MyCompany\Inventory\AD-Comp-Description", sDescription, "REG_SZ"

Set oShell = Nothing
Set oAdSysInfo = Nothing
Set o = Nothing

WScript.Quit(0)

Once that is done, you'll need to create a custom inventory template XML file, borrowing from the previous thread:

<InventoryClasses>
  <InventoryClass name='AeX AD Computer Description' manufacturer='Altiris' description='This data class contains the description of the computer as seen in Active Directory' version='1.0' platform='Win32' mifClass='Altiris|AD_Comp_Desc|1.0'>
  <xml xmlns:s="uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:dt="uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" xmlns:rs="urn:schemas-microsoft-com:rowset" xmlns:z="#RowsetSchema">
   <s:Schema id="RowsetSchema">
      <s:ElementType name="row" content="eltOnly" rs:updatable="true">
      <s:AttributeType name="c0" rs:name="Description" rs:number="1" rs:nullable="true" mifAttrId="1">
         <s:datatype dt:type="string" dt:maxLength="255"/>
      </s:AttributeType>
      </s:ElementType>
   </s:Schema>
  <rs:data> 
    <%set path="HKEY_LOCAL_MACHINE\Software\MyCompany\Inventory"%>
    <z:row c0="<%writexml "reg:%path%\AD-Comp-Description"%>"/>
  </rs:data>
 </xml>
 </InventoryClass>
</InventoryClasses>

Save that as AeXAdCompInfo.xml in your Inventory Solution directory, then add the following line beneath the wscript.exe line above:
AeXCustInv.exe /in .\AeXAdCompInfo.xml /out AeXAdCompInfo.nsi
 

durkinr:
I created your request as a Connect Download; hopefully you can access it (though it hasn't been "published" yet).  You can check it out here.

Can't get the download yet, but I'll keep trying. Thanks for all the help,

  -Rob
 

I've just published the download http://www.symantec.com/connect/downloads/custom-i...

How's that for snappy service?

Wow, that is the fast service! Thanks again for the help.

Now if you could just speedup the release of Asset Management for NS7...

The hardware inventory job runs with exit code 0, and the registry key is created with the AD-Comp-Description value, but the upload of the inventory file fails.

Here is the error on the client:

Oct 27 12:59:29 CompressFile AeXNetComms.dll Error while compressing file: C:\Program Files\Altiris\Altiris Agent\Queue\pdcnt31\NSE18E0.tmp: Cannot open input file: The process cannot access the file because it is being used by another process. (-2147024864) AeXNSAgent.exe

It seems the compression and upload can't run because it is in-use by another process.

Here is my AeXInvSolnAdm1.ini file contents:

aexmachinv.exe /ini MachInvAdm.ini
aexcustinv.exe /in .\AeXCustInvStd.cit /out AeXCustInvStd.nsi
aexsnplus.exe /output xml
wscript.exe //B GetADDescription.vbs
aexcustinv.exe /in .\AeXADCompDesc.xml
aexnsinvcollector.exe /hidden /nsctransport /v default /useguid

Any ideas on how to make the compress and upload work?

Well, you could try putting AeXSNPlus.exe after the Aexcustinv.exe in case it is not yet done with creating that file somehow...but that would be rather strange.  Try running FileMon with a filter set for AeX AD Comp Desc.ini to see if you can pick up what app is locking the file.  Or shut down your AV as a test when the inventory job runs.  We've seen similar issues (but on the NS in the \NSCap\EvtQFast\Process folder) when our AV was too slow in closing the file and the Altiris process was trying to load it into the database.

OK, overcame the file in use error, now the event log on the client is clean, as well as on the server, however it is still not creating the table. Exit code is 0 on the client and there is nothing in the log on the server. \\server\NSCap\EvtQFast\Process has been removed from scanning by AV already, but that is a good tip.

Hmm, OK.  Take a look at the .NSI file in the \altiris\express\inventory folder; can you paste it in here?  Did it generate a .bak file? Maybe something is off in the formatting somehow.  Try re-running it again, then after the file clears the EvtQFast, check the "Bad" folder (or just watch the NS Log using LogViewer.exe) to see if it is rejecting the value for some reason.

The updated file did the trick, and I did catch that as well, but it took me a while to figure out what was wrong, becuase I am getting weird results from one of my main test machine. That is a whole different subject but the summary is it does not process the .nsi files properly every time it runs an inventory. It often leaves the .nsi and .bak files in the express\inventory folder, for no reason I have been able to detect yet.

So in order to test this I created a new inventory job (instead of using the hardware inventory), and ran it against a group of 5 or so machines and they all worked perfectly the first time. That would have saved me about 3 hours had I used more than one test machine!

This is the custom inventory  file, AeXCompCustInv.ini:

wscript.exe //B GetADDescription.vbs
aexcustinv.exe /in .\AeXADCompDesc.xml
aexnsinvcollector.exe /hidden /nsctransport /v default /useguid

And I created a new inventory job with the command line:
AeXInvSoln.exe /hidden /s AeXCompCustInv.ini

In case anyone else wants to give it a shot.

BTW, you can also test this from a batch file to verify it works before running it in Altiris. The contents of the batch file would look exactly like the contents of the ini file above. Just make sure you have a copy of AeXCustInv.exe and AeXNSInvCollector.exe in your test folder, along with the script and XML file.

Thanks for sticking with it, Kyle-

  -Rob

Hi Kyle
     I try to customize inventory 7.0 to capture computer description. Do you have any idea.

Thanks
Manas

Manas,
You should probably start a new thread about this issue, and link back to this one for reference.

Custom Inventory in IS7 is a bit different from NS6 (though there are ways to run your NS6 custom inventory in NS7).  There are soem KB articles about this.  Otherwise you would need to modify the script I posted to the Downloads section (linked above) to output the data in NS7 format.  The added benefit is you can use the script directly as the custom inventory, and not have to worry about the .XML file to gather the data.