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combining two endpoint protection managers to one

  • 1.  combining two endpoint protection managers to one

    Posted Nov 27, 2012 11:24 AM

    I have two servers currently that are not linked both taking care of enpoint management in different locations I would like ot either combine these into one server (ideal) or at least link the two if oossible to I have a master that will get the updates and issue them to the child server but I can get reports from one location that will include both.  the main server is RU7 and the other server is mr4, mp2 which creates another issue I tried to do the migration (tech article TECH104389) but because of the different versions it would not work.  also the older server I do not have the space on the hard drive to upgrade it to the same as the other.Looking for options the second server only has about 30 clients and if I could do it from the server I would not be opposed to deleteing the software and then pushing it from the other server, but need a process.

     

    Thanks



  • 2.  RE: combining two endpoint protection managers to one

    Broadcom Employee
    Posted Nov 27, 2012 11:36 AM

    you need to add the server as replication, however note that since these are already existing as at different site the data might be lost from one site.



  • 3.  RE: combining two endpoint protection managers to one

    Posted Nov 27, 2012 11:37 AM

    In this case, since you only have 30 clients, you can just create a new package from the newer server and push to the clients on the older box. They will upgrade and point to the new server.



  • 4.  RE: combining two endpoint protection managers to one

    Posted Nov 27, 2012 11:54 AM

     Pete, with your scenerio I would just create an additionla site for the second one and then it would re-install the clients ?

     

    Brian if I re-push from the new site do I have to stop the other site first? or do I have to do an uninstall on those clients?



  • 5.  RE: combining two endpoint protection managers to one

    Posted Nov 27, 2012 11:59 AM

    No, since they are on old versions, as long as you push a new RU7 package from the new server, it will upgrade right over the top and start pointing to the new server. Just make sure when you create the new package to uncheck the following:

    This will clear all previous settings and point it to the new server



  • 6.  RE: combining two endpoint protection managers to one

    Posted Nov 27, 2012 12:00 PM

    Site A; upgrade to latest version

    Site B: install new SEPM. and replicate with SiteA

    Create a new package and push it to your 30 clients in Site B

     



  • 7.  RE: combining two endpoint protection managers to one

    Broadcom Employee
    Posted Nov 27, 2012 01:53 PM

    Hi.

    It's important here to know available bandwidth between main site and remote site.

    If bandwidth is limited then you need to setup Group Update Provider (GUP) on remote site.

    New features and functionality in Symantec Endpoint Protection Release Update 5 (SEP RU 5) Group Update Provider (GUP)

    http://www.symantec.com/business/support/index?page=content&id=TECH96417&locale=en_US

    From the main server (RU7) deploy new package on all the 30 clients by selecting an option stated by Brian81.

    Now those 30 clients will start communication with main site. Promote one of the remote site machine as a GUP to save bandwidth so that all the 30 clients will not come over the WAN link to take updates.

    Available disk space on the remote site is the major issue so you cannot go with replication.

     

     



  • 8.  RE: combining two endpoint protection managers to one

    Posted Nov 27, 2012 02:06 PM

    Brian states to uncheck but I believe I wnat to check the box that is circled which is a little different in ru7 but I understand to remove all of the older references.

    as far as bandwidth we are pretty good we have two T1's tied together between the main site and the remote site.

    I have the deployment package created but I need to create a new one I believe for the first time that will have that checkmarked and then the normal one that does not have that box checked, is that correct?  if so I am having a hard time getting a second install package created for the same version of the software. 

    Thanks for the help I am a mcafee person from my other companies and now just learning symantec



  • 9.  RE: combining two endpoint protection managers to one

    Broadcom Employee
    Posted Nov 27, 2012 02:18 PM

    Hi,

    I have the deployment package created but I need to create a new one I believe for the first time that will have that checkmarked and then the normal one that does not have that box checked, is that correct?

    --> That's correct

    You need to create new client install setting & select the same setting while exporting the package, check the following article to know more about it.

    Managing client installation packages

    http://www.symantec.com/docs/HOWTO55410



  • 10.  RE: combining two endpoint protection managers to one

    Posted Nov 27, 2012 07:16 PM

    If your deploying a client from the new server to clients connected to the old server, you will need to reset the communication otherwise it will still upgrade however it will still point to the old server.



  • 11.  RE: combining two endpoint protection managers to one

    Posted Nov 28, 2012 01:02 PM

    Brian81 that is where I am having a problem trying to create a package that will overwrite the old information with the new infomation



  • 12.  RE: combining two endpoint protection managers to one

    Broadcom Employee
    Posted Nov 28, 2012 02:15 PM

    Hi,

    Still you are not able to create custom package by selecting new client install settings?



  • 13.  RE: combining two endpoint protection managers to one

    Posted Nov 28, 2012 02:22 PM

    I created the new install settings now I need to get that into an install package that I can use



  • 14.  RE: combining two endpoint protection managers to one

    Posted Nov 30, 2012 02:58 PM

    I am still having issues is there a way in the mangement console that I cna uninstall it.  so that way it is unmnaged and then I can push the new one to it?



  • 15.  RE: combining two endpoint protection managers to one

    Posted Nov 30, 2012 06:49 PM

    You can't uninstall from the SEPM console.

    Is the upgrade not working? As long as it is a newer version, it should upgrade over the old version.. are you getting any error messages?



  • 16.  RE: combining two endpoint protection managers to one

    Posted Dec 03, 2012 08:39 AM

    it is upgrading the client it is just not redirecting it to the new server it is still listed under the old server and I cna not get it to start looking at the new server.  I have not seen any error messages.  I push the client from the new server and it does upgrade the client but then it gets virus definitions and reports tot he old server still



  • 17.  RE: combining two endpoint protection managers to one

    Posted Dec 03, 2012 12:15 PM

    Yes, because you need to check "remove all previous logs and policies, and reset the client-server communication settings" when you created the package from the new server.



  • 18.  RE: combining two endpoint protection managers to one

    Posted Dec 07, 2012 10:30 AM

    I guess my problem is how to finish the package creation I have setup the install settings as shown above and named that then I thought that I created the package to use that but then when I deploy I can't tell if it is using that or not becasue it does not move the client.



  • 19.  RE: combining two endpoint protection managers to one

    Posted Dec 07, 2012 10:40 AM

    If you open the GUI and select Help >> Troubleshooting, you can verify what SEPM server you're connected to.



  • 20.  RE: combining two endpoint protection managers to one

    Posted Dec 07, 2012 10:59 AM

    I personally think you'd be better off just redirecting your 30 clients in the remote site to the main SEPM using the below article:

    http://www.symantec.com/docs/TECH106288

    And taking a look at the upgrades as an optional step after they're talking and managed by the main server.