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command failed: none of the requested files were backed up (2)

Created: 04 Feb 2013 | 6 comments
Zahid.Haseeb's picture

Environment

OS = windows 2008 Server

Netbackup Server version = 7.1

Query

Netbackup was taking backup successfully till last SAT. Now the same policy is failing. Below is for reference:

 

Activity Monitor

2/4/2013 10:25:29 AM - Info nbjm(pid=2272) starting backup job (jobid=161775) for client SYSTEM_NAME, policy SightDBNew, schedule Full 

2/4/2013 10:25:29 AM - Info nbjm(pid=2272) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=161775, request id:{CDFB7E79-692A-4967-84D8-703C5662DAE7}) 

2/4/2013 10:25:29 AM - requesting resource NBU-SERVER-hcart-robot-tld-6

2/4/2013 10:25:29 AM - requesting resource NBU-SERVER.NBU_CLIENT.MAXJOBS.SYSTEM_NAME

2/4/2013 10:25:29 AM - requesting resource NBU-SERVER.NBU_POLICY.MAXJOBS.SightDBNew

2/4/2013 10:25:29 AM - granted resource NBU-SERVER.NBU_CLIENT.MAXJOBS.SYSTEM_NAME

2/4/2013 10:25:29 AM - granted resource NBU-SERVER.NBU_POLICY.MAXJOBS.SightDBNew

2/4/2013 10:25:29 AM - granted resource NBU-SERVER-hcart-robot-tld-6

2/4/2013 10:25:29 AM - estimated 0 Kbytes needed

2/4/2013 10:25:29 AM - Info nbjm(pid=2272) started backup job for client SYSTEM_NAME, policy SightDBNew, schedule Full on storage unit NBU-SERVER-hcart-robot-tld-6

2/4/2013 10:25:30 AM - Info bpbrm(pid=4136) SYSTEM_NAME is the host to backup data from    

2/4/2013 10:25:30 AM - Info bpbrm(pid=4136) reading file list from client       

2/4/2013 10:25:30 AM - started process bpbrm (4136)

2/4/2013 10:25:30 AM - connecting

2/4/2013 10:25:35 AM - Info bpbrm(pid=4136) starting bphdb on client        

2/4/2013 10:25:35 AM - connected; connect time: 00:00:05

2/4/2013 10:25:38 AM - Info bphdb(pid=2028) Backup started          

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) INF - BACKUP STARTED USING       

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) Microsoft SQL Server 2005 - 9.00.1399.06 (Intel X86)    

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) Oct 14 2005 00:33:37        

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) Copyright (c) 1988-2005 Microsoft Corporation       

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) Developer Edition on Windows NT 5.2 (Build 3790: Service Pack 2) 

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) Batch = C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\SightDBFull.bch, Op# = 1     

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) INF - Using backup image SYSTEM_NAME.MSSQL7.SYSTEM_NAME.db.SightDB.~.7.001of001.20130204102539..C      

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) INF - backup database "SightDB" to VIRTUAL_DEVICE='VNBU0-5992-4240-1359955540' with  stats = 10, blocksize = 65536, maxtransfersize = 4194304, buffercount = 2

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) INF - Number of stripes: 1, Number of buffers per stripe 2.

2/4/2013 10:25:41 AM - Info dbclient(pid=5992) INF - Created VDI object for SQL Server instance <SYSTEM_NAME>. Connection timeout is <300> seconds.

2/4/2013 10:38:18 AM - Info dbclient(pid=5992) ERR - Error in VxBSASendData: 1.      

2/4/2013 10:38:19 AM - Info dbclient(pid=5992)     CONTINUATION: - All backup jobs have completed. 

2/4/2013 10:38:19 AM - Info dbclient(pid=5992) ERR - Error in DBthreads::dbclient: 6.      

2/4/2013 10:38:19 AM - Info dbclient(pid=5992)     CONTINUATION: - The system cannot find the file specified.

2/4/2013 10:38:19 AM - Info dbclient(pid=5992) ERR - Error in VxBSAEndData: 6.      

2/4/2013 10:38:19 AM - Info dbclient(pid=5992)     CONTINUATION: - The handle used to associate this call with a previous VxBSAInit() call is invalid.

2/4/2013 10:38:23 AM - Info dbclient(pid=5992) ERR - Error in VDS->Close: 0x80770004.      

2/4/2013 10:38:23 AM - Info dbclient(pid=5992)     CONTINUATION: - An abort request is preventing anything except termination actions.

2/4/2013 10:38:24 AM - Info dbclient(pid=5992) INF - OPERATION #1 of batch C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\SightDBFull.bch FAILED with STATUS 1 (0 is normal). Elapsed time = 764(0) seconds.

2/4/2013 10:38:26 AM - Info dbclient(pid=5992) INF - Results of executing <C:\Program Files\VERITAS\NetBackup\DbExt\MsSql\SightDBFull.bch>:     

2/4/2013 10:38:26 AM - Info dbclient(pid=5992) <0> operations succeeded. <1> operations failed.      

2/4/2013 10:38:26 AM - Info dbclient(pid=5992) INF - The following object(s) were not backed up successfully.  

2/4/2013 10:38:26 AM - Info dbclient(pid=5992) INF - SightDB         

2/4/2013 10:38:26 AM - Error bpbrm(pid=4136) from client SYSTEM_NAME: ERR - command failed: none of the requested files were backed up (2)

2/4/2013 10:38:26 AM - Error bpbrm(pid=4136) from client SYSTEM_NAME: ERR - bphdb exit status = 2: none of the requested files were backed up

2/4/2013 10:38:28 AM - end writing

none of the requested files were backed up(2)

2/4/2013 10:38:33 AM - Info bphdb(pid=2028) done. status: 2: none of the requested files were backed up

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Discussion Filed Under:

Comments 6 CommentsJump to latest comment

Zahid.Haseeb's picture

DBclient log:

11:28:14.110 [2392.7380] <2> vnet_pbxConnect: pbxConnectEx Succeeded

11:28:14.110 [2392.7380] <2> logconnections: BPRD CONNECT FROM 10.10.2.13.63290 TO 10.10.2.13.1556 fd = 612

11:28:14.188 [2392.7380] <4> CGlobalInformation::VCSVirtualNameList: INF - Veritas Cluster Server is not installed.

11:28:14.188 [2392.7380] <1> CGlobalInformation::VCSVirtualNameList:     CONTINUATION: - The system cannot find the path specified.

11:28:14.196 [2392.7380] <4> getServerName: Read server name from nb_master_config: NBU-SERVER

11:28:14.196 [2392.7380] <4> CDBIniParms::CDBIniParms: INF - NT User is Administrator

11:28:14.345 [2392.7380] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_temp_2392_7380_1>, SQL userid <sa> handle <0x01448cb0>.

11:28:14.613 [2392.7380] <4> CGlobalInformation::CreateDSN: INF - A successful connection to SQL Server <NBU-SERVER\DLO> has been made using standard security with DSN <NBMSSQL_temp_2392_7380_1>

11:28:14.613 [2392.7380] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x01448cb0>

11:28:14.614 [2392.7380] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_temp_2392_7380_1>, SQL userid <sa> handle <0x01448cb0>.

11:28:15.178 [2392.7380] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x01448cb0>

11:28:20.424 [2392.7380] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_2392_7380_2>, SQL userid <sa> handle <0x01448cb0>.

11:28:20.434 [2392.7380] <4> CGlobalInformation::CreateDSN: INF - A successful connection to SQL Server <NBU-SERVER\DLO> has been made using standard security with DSN <NBMSSQL_2392_7380_2>

11:28:20.434 [2392.7380] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x01448cb0>

11:28:20.435 [2392.7380] <4> DBConnect: INF - Logging into SQL Server with DSN <NBMSSQL_2392_7380_2>, SQL userid <sa> handle <0x01448cb0>.

11:28:21.500 [2392.7380] <4> DBDisconnect: INF - Logging out of SQL Server with handle <0x01448cb0>

11:28:21.521 [2392.7380] <4> StartupProcess: INF - Starting: <C:\Program Files\Veritas\NetBackup\bin\admincmd\bppllist.exe -byclient NBU-SERVER>

11:28:31.528 [2392.7380] <16> StartupProcess: ERR - Timed out waiting for process to end : <C:\Program Files\Veritas\NetBackup\bin\admincmd\bppllist.exe -byclient NBU-SERVER>.

11:28:31.528 [2392.7380] <1> StartupProcess:     CONTINUATION: - The system cannot find the file specified.

11:28:31.528 [2392.7380] <8> CDBbackupView::ClassDropDownList: WARN - Error in StartupProcess: Command String: C:\Program Files\Veritas\NetBackup\bin\admincmd\bppllist.exe -byclient NBU-SERVER

11:28:31.528 [2392.7380] <8> CBackupDBDlg::OnInitDialog: WARN - Policy Dropdown not created: Server = NBU-SERVER, Client = NBU-SERVER

11:28:31.528 [2392.7380] <1> CBackupDBDlg::OnInitDialog:     CONTINUATION: - The process cannot access the file because it is being used by another process.

11:29:37.088 [2392.7380] <4> CGlobalInformation::DeleteDSN: INF - Error removing ODBC data source name DSN=NBMSSQL_temp_2392_7380_1

11:29:37.088 [2392.7380] <1> CGlobalInformation::DeleteDSN:     CONTINUATION: - Invalid DSN

11:29:37.088 [2392.7380] <1> CGlobalInformation::DeleteDSN:     CONTINUATION: - Driver's ConfigDSN, ConfigDriver, or ConfigTranslator failed

Any comment will be appreciated. Mark as Solution if your query is resolved
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Zahid Haseeb

zahidhaseeb.wordpress.com

RamNagalla's picture

11:28:31.528 [2392.7380] <16> StartupProcess: ERR - Timed out waiting for process to end : <C:\Program Files\Veritas\NetBackup\bin\admincmd\bppllist.exe -byclient NBU-SERVER>

 

it looks like bppllist.exe is taking to much time to run.

just run the command bpplist.exe and see how much time its taking to compleated the command.

I would say, if its taking , restart your Netbackup Master server and try again.

if its still not let us know.

Zahid.Haseeb's picture

Thanks Nagalla

Let me do it and will share the result.

Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com

Zahid.Haseeb's picture

I ran the bppllist command and got an instant output.

Yesterday my client also restarted the NBU Server and CLient as well.

Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com

Marianne's picture

bppllist is only run on NBU master server.

Seems client is requesting info from master and this comms process is timing out.

Logs needed:

On master: bprd

On media server: bptm and bpbrm

On client: dbclient and bpcd

Please rename files to match process name and post as File attachment.

A couple of things to check that could have changed and now causing backups to fail:

1. Demo and/or NFR license key has expired, making policy type invalid

2. NBU Client Service logon account on the client.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Zahid.Haseeb's picture

Sorry for not sharing further information in this regards. I talked to my client and he said that he low the UAC of windows and restarted the node, which resolved the problem.

Thanks to all for kind support

Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb

zahidhaseeb.wordpress.com