1. Symantec do a panic communication after less 2 weeks another panic communication (PCA code exposure)
In this one, Symantec forgot to avoid customers panic, with a confirmation they will no have to pay more their licenses, should a good news because if not using ServiceDesk they will pay less ?
But, do the customers will really pay less, or do they will have to pay same for less, and ServiceDesk customers will pay more ??? THAT IS THE OPEN QUESTION THIS REALLY BAD COMM...
2. Symantec do this communication to customer directly, none to Partners !!
So we are not prepare to answer customers questions, to complete the missing above...
I think you can understand we are not completely satisfy this news, for the moment...