Client Management Suite

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  • 1.  communication issue

    Posted Jun 29, 2013 02:00 AM

    I have 2-3 systems where Altiris agent is not communicating with the server?



  • 2.  RE: communication issue

    Posted Jun 29, 2013 02:26 AM

    Have you telnet from client?

    Have you try to renistall the client?



  • 3.  RE: communication issue

    Posted Jun 29, 2013 02:45 AM

    hi,

    first you can check are you able telnet altiris server ?

    How to troubleshoot Altiris Agent connection and communication problems

     

    Article:HOWTO5954  |  Created: 2006-12-06  |  Updated: 2010-06-09  |  Article URL http://www.symantec.com/docs/HOWTO5954

     



  • 4.  RE: communication issue
    Best Answer

    Posted Jun 29, 2013 03:45 AM

    Hi,

    Restart "Symantec Management agent service"

    check for DNS name resolution

     



  • 5.  RE: communication issue

    Posted Jun 29, 2013 05:13 AM

    Try below advise..

    1.Restart Service of Symantec management.

    2.Host name resolve.

    3.Telnet 443 445 port

    4.Try to push agent from NS.

    5.Re-install altiris agent from altiris link.  



  • 6.  RE: communication issue

    Posted Jun 29, 2013 05:58 AM

    Restart Altiris agent service and check....



  • 7.  RE: communication issue

    Posted Jun 29, 2013 08:18 AM

    Restart the service - Symantec Management Agent.

    After that push from Agent. 



  • 8.  RE: communication issue

    Posted Jun 29, 2013 01:30 PM

    May be the Client firewall Service Started.

    Disable the Service & Restart the Symantec Management Agent Service and Check.



  • 9.  RE: communication issue

    Posted Jul 13, 2013 11:03 AM

    Thanks it communicate after restart service