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communication issue

Created: 28 Jun 2013 • Updated: 13 Jul 2013 | 8 comments
This issue has been solved. See solution.

I have 2-3 systems where Altiris agent is not communicating with the server?

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KNP's picture

Have you telnet from client?

Have you try to renistall the client?

James007's picture


first you can check are you able telnet altiris server ?

How to troubleshoot Altiris Agent connection and communication problems
Article:HOWTO5954  |  Created: 2006-12-06  |  Updated: 2010-06-09  |  Article URL
KalpeshParmar's picture


Restart "Symantec Management agent service"

check for DNS name resolution

Amit Suthar's picture

Try below advise..

1.Restart Service of Symantec management.

2.Host name resolve.

3.Telnet 443 445 port

4.Try to push agent from NS.

5.Re-install altiris agent from altiris link.  

Sachin Sawant's picture

Restart Altiris agent service and check....

raju123's picture

Restart the service - Symantec Management Agent.

After that push from Agent. 

Sumit G's picture

May be the Client firewall Service Started.

Disable the Service & Restart the Symantec Management Agent Service and Check.


Sumit G.

chin_aust's picture

Thanks it communicate after restart service