Endpoint Protection

Hello,

I am facing little but big problem for replacing sylink.xml file in one of managed Sep client but not reporting SEPM console.

SEP client are password protect so I am unable to Import sylink.xml and policy.xml to stop or replace password protect policy.

Please provide some troubleshooting steps to replace sylink.xml file.

SEP client version: 11.0.7

You need to remove the password

But how can remove the password.

SEP client not showing in SEPM console.

What console are they connected to? They must've been at some point

Do you know the password? Yu can build it into a script

https://www-secure.symantec.com/connect/forums/deploying-sylink-file-sylinkdrop-using-group-policy#comment-7288151

No,SEP client offline.any password not accepted.

Please replace sylink.xml in safe mode.

C:\Program Files\Symantec\Symantec Endpoint Protection.

Check this

If you don't have any uninstall password change registry setting.

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security\UseVPUninstallPassword

Set to 0 to disable

https://www-secure.symantec.com/connect/articles/how-uninstall-symantec-endpoint-client-if-uninstall-password-place

You can try the blog to remove the smc password then replace the sylink.xml

https://www-secure.symantec.com/connect/blogs/remove-smc-password-without-applying-policy-server

Good trick to replace sylink.xml in safe mode