Hi,

What is the version of Backup Exec ?

Have you also installed Exchange 2003 SP2 ?

Is AOFO activated for this backup ?


Update us on the same and revert for any further Query
Hope this will help you


Thank you
Gauri


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Backup Exec: Version 10.d rev 5629
Exchange: Version 6.5 (Build 7638.2: Service Pack 2)
Advanced Open File Option: Not enabled

Hello,

On the remote exchange server is the remote agent updated?

Check that the remote agent service is running under local system account on the media as well as the remote server.

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The exchange server is local to the drive, but the remote agent service is running. We've installed no updates to backup exec, nor did I see any mention of the remote agent when I checked the update site, unless it is bundled into SP1. Please advise.

Hello,


We suggest you to follow the steps below:
1. Go to Tools/options
2. Under Network Interface select "Use any available Network Adapter"


Kindly refer the following Document:

"A communications failure has occurred between the Backup Exec job engine and the remote agent" (a00084f9 HEX or e00084f9 HEX) is reported in the job log while performing a backup of a remote computer


http://support.veritas.com/docs/256120


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and would be moved to answered questions pool.

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Done, but as the problem only occurs once every couple of weeks whether or not this did anything is yet to be seen. The exchange server is local to the drive though, which has not been addressed in this article. Anything further?

Hi,

If you are running a fullbackup that is - Partitions+Shadow Copy Components+Exchange in one job, try splitting the job -i.e. Job 1 -Partitions+Shadow Copy Components

Job 2- Exchange resources.


If running to a tape, try running as test to a Backup to Disk folder.


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