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Compliance report on KB2726382 MS12-066

Created: 16 Jan 2013 • Updated: 17 Jan 2013 | 2 comments
This issue has been solved. See solution.

Hi,

I have a strange incident where I cannot seem to get the compliance for a particular update to show up in the reporting.

I am on Altiris patch management for Windows 7.1 sp2.

The update KB2726382 just won't show up at all in the compliance reports.

If I run a bulletin report for MS12-066 it doesn't include the updates I need to report compliance for.

Is anyone else having this same problem?  Am I doing something wrong?

Thanks,

Scott

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Roman Vassiljev's picture

Hi scott.c.walker,

Compliance report does not show superseded updates, it shows the latest applicable updates that are available
In your case KB2726382 from MS12-066 is superseded by KB2737155 from MSWU-657.

You may check it using Windows Superseded Bulletins report(All reports > Software > Patch Management > Software Bulletins > "Windows Superseded Bulletins")

Also you may check what concrete software update supersedes KB2726382:
1. Right-click on bulletin MS12-066 in PRC and select Resource Manager
2. Click on KB2726382(Lync2010-KB2726382x86.msp) update from the list "Software bulletin to Software Update"
3. Resource Manager for Lync2010-KB2726382x86.msp will be opened
4. Check field "Software Component Supersedes Software Component" - it is shown that another update "Lync-2010-2737155-x86.msp" is detected as superseding update

Note: You should have appropriate permissions to see required parts of Resource Manager.

Hope this helps,
Roman

SupersededMS12_066.jpg Supersededing_KB2737155.jpg
SOLUTION
scott.c.walker's picture

Thank you Roman.  I couldn't figure out why it would not show and I could not figure out if it was superseded.  What is really strange is it was a security patch and it turned into a non-security patch.