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Component for currently logged in Service Desk user

Created: 11 Mar 2011 • Updated: 11 Mar 2011 | 2 comments
This issue has been solved. See solution.

Hey gang,

I'm having trouble with a custom workflow. I am working on a New Employee Web Form and need to assign a variable to the currently logged in Service Desk user. I thought I had it but my routine is grabbing the logged in AD user which may not be the logged in Service Desk user?

Is there a component that will capture the currently logged in Service Desk account?



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reecardo's picture

I recommend using a Process Manager Login component at the front of the flow. It will output the data you log in with. However, if it detects a cookie, it won't show the form at all, and you still have access to the output.

epfaffinger's picture


Thank you very much, worked like a charm, and so simple....don't know how I didn't pick up on that?