Component is Malfunctioning
We have a user whose workstation picked up a few trojans and was flagged by SEP (12.1.3001). I ran a full scan on the workstation after which I noticed 3 components reported as malfunctioning: Antivirus Status, Download Protection Status, and SONAR Status. I then attempted a repair of SEP on the client which returned "Fatal error during installation".
At this point I then uninstalled SEP on the workstation and reinstalled but this did not fix the issue. I then ran Cleanwipe on the workstation and pushed a new install, however when I now view the client in the SEP Manager there is a red x icon with a down arrow and the same components appear as still malfunctioning.