Comprehensive Risk Report failing
Created: 07 Feb 2013 | 4 comments
When I run a Comprehensive Risk Report, I get the following response:
Fire or Directory Was Not Found
The requested file or directory could not be located.
The other reports run fine.
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What version of SEPM?
If 11.x, see this
Reporting Troubleshooting in Symantec Endpoint Protection (SEP) 11.x
SEP Knowledge Base
Endpoint SWAT
Check this document
Error: Query failed when running Comprehensive Risk Report for 24 hours
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Most likely permission issue - have a look at the two articles below:
"File or directory not found" errors when viewing the Home, Monitors or Reports pages in the Symantec Endpoint Protection Manager Console.
http://www.symantec.com/docs/TECH96037
An error is displayed when creating a Top Risk Detections Correlation report in the SEPM
http://www.symantec.com/docs/TECH192655
Another similar thread - where the reinstallation of IIS was the solution:
https://www-secure.symantec.com/connect/forums/reporting-lot-reports-or-quick-reports-showing-file-or-directory-was-not-found#comment-2684631
Hello ed16,
Could you please reproduce the issue, gather scm-server-0.log (Default location: C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\logs) and post it here so I can look at it?
Regards,
James
The Symantec Endpoint Protection Knowledgebase
Please remember to mark the post which resolved your issue as the solution!
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