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Compression not working E0008703

Updated: 04 Jun 2010 | 2 comments
nordy iain's picture
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I have Symantec Backup exec 12 on an SBS 2003 standard server.
I also have a HP DAT 72 tape drive 

Backups had been running fine until a few weeks ago consistantly backing up 51Gb
I have been using hardware compression if not software compression.

An error appeared E0008703 and it seems the compression isn't working.
I have had to split the backup as compression shows only 1:1
The most I have backed up is 31Gb on a single tape.

If there is a problem with the hardware why will software not work?

Can I change the compression ratio manually?

What should I do to fix this?

Thanks

Iain

Comments

BEsymc's picture
23
Nov
2009
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Did you try software

Did you try software compression only setting? If you select "hardware, if not software" option, it finds that hardware compression is available and sends the request to hardware, possibly hardware fails to do so.. and hence software compression never takes place because the request is already sent to hardware. Try software only as a setting and observe the results.

Please mark it a solution, if this is useful.
Thanks

nordy iain's picture
02
Dec
2009
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Sorry for the delay in coming

Sorry for the delay in coming back to you.

Yes I have tried software only compression.
I also tried hardware only with no luck.

same error appears E0008703