Computer for multiple users / One GUID
I appreciate a lot your help with the following situation:
User "John" will receive from IT Department a new laptop, but he is requested to return his old laptop named XYZ. Old Laptop have Altiris Agent reporting to Notification Server and is using Inventory Solution. All the information is available at this time ( software use, hardware changes, etc).
IT Department erase entire John's Old Laptop but they need to keep historical information from that Laptop ( software, hardware etc).
User "Mike" will receive with a new image but with the same name and network address John's Old Laptop.
- How IT Departament could keep in Management Platform Database historical information generated during John's ownership?
- - Is there a way to merge old and new information from that laptop?
Thanks in advance