Endpoint Protection Small Business Edition

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  • 1.  computer need to restarted to completed the installation error message remains

    Posted Nov 29, 2012 10:15 AM

    12.1 installation

    windows xp

    error message " your computer need to be restarted to complete the instalation"

    steps performed : restarted multiple times,deleted the rebootmgr entry from the registry,deleted pending file rename operations,used clean wipe reinstalled sep 12.1 still the same.

    using modify installation remove ntp.

    still the same

    using modify installation removed ptp ,removed the bash drive.

    rebooted the pc.

    still the same.



  • 2.  RE: computer need to restarted to completed the installation error message remains



  • 3.  RE: computer need to restarted to completed the installation error message remains

    Trusted Advisor
    Posted Nov 30, 2012 08:12 AM

    Hello,

    I would highly appreciate if you could please upload us the SEP_Inst.log from the client machine, so that we could understand the root cause of the issue.

    Secondly, Is this occurying only on 1 machine or a number of machines?

    Hope that helps!!