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Computers not correctly targeted by patch

Created: 26 Feb 2013 | 1 comment

I have a large group of computers that should be targeted by the latest Java patch 7 u15 but are not for some reason.  I'm looking at 3 computers right now that have 7 u13 and have working agents and good inventory data but are not targeted by the patch.  I'm trying to find out why.

Their inventory lists the correct versino of java.  They are running windows assesment scans.  They have other patches coming down.  But for some reason this patch is not targeting them.

 

Can anyone offer a suggestion?

Operating Systems:

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SaschaH's picture

Check if the Catalog file in C:\Program Files\Altiris\Altiris Agent\Agents\SoftwareManagement\Software Delivery\{6D417916-467C-46A7-A870-6D86D9345B61}\cache is recent on the affected machines.

You can also check the STPatchAssessment.xml file and search for java. It should write somewhere in there Java patch 7 u15 missing.

If you check the update in the console you can right click and check targeted machines. Check if the machines show up in there.

Last check if the machines are in the target of the update policy you created.

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