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com.symantec.scanengine.api

Created: 23 Apr 2013 • Updated: 23 Apr 2013 | 5 comments

hello,

We have an issue, if there are 2 users uploading the file for scanning and one of them has virus then it gives and error message to both the users that the file is infectged by virus.

Has anybody ever faced this issue, any possible solution ?

thanks,

Swat

Operating Systems:

Comments 5 CommentsJump to latest comment

.Brian's picture

What product is this for?

This is the Symantec Endpoint Protection (SEP) forum.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

.Brian's picture

Undertood but for SEP or some other Symantec product like Scan Engine?

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

TSE-JDavis's picture

Are you making sure to send unique return file names to Scan Engine? Maybe your connector is confused about which file is infected.