Due to the switch over to Symantec licensing not being seamless, I've called in to Symantec support to get access to their lems.pgp.com equivalent for enterprise licensing.
I've currently been on hold, after being transferred twice, for 1 hour 5 minutes. This is totally absurd, especially when compared to my having called in to PGP many times and being off the phone in under 10 minutes.
Completely unacceptable, no option to leave a message and have someone call me back, and we pay $25,000 a year for support. Not enjoying the switch so far, guys.