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CONEXION AL SERVIDOR NO PERMITIDA, CODE 46

Created: 21 Aug 2013 • Updated: 23 Aug 2013 | 5 comments
This issue has been solved. See solution.

Hola

Uso Net Backup 7.5 y al momento de configurar uno de mis clientes el cual pertence a una red DMZ me sale el siguiente mensaje, he comprabado la comunicacion a este a través del comando ping además tengo un disco mapeado del cliente en mi master server

Hojala y me puedan ayudar

Gracias

FORO.jpg

Operating Systems:

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Marianne's picture

Google Translate is not doing a very good job, but I guess we understand:

Hello
 
Use Net Backup 7.5 and the time to set one of my clients which belongs to a DMZ network I get the following message, I comprabado this communication through the ping command also I have a client mapped drive on my master server
 
Tinplate and can help me
 
thanks
 
 

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

Marianne's picture

You need to verify reverse lookup on the client.

Best way to verify (in case NAT'ing is done by the firewall) is to create bpcd log folder on the client.

The log will tell us which IP address is received from the server during a connection request.
Next, the client needs to be able to resolve this IP address to a hostname.
This resolved IP address must be present in the SERVER list on the client (registry entry on Windows client, bp.conf on Unix/Linux client)

Reverse lookup is done at OS level - either DNS or local hosts file on the client.

Hope this helps.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

SOLUTION
Thiago Pereira's picture

You have to check your firewall roles, must have permission to the Master and Media Server to communicate with the DMZ and the DMZ with them.

Another think is use the IP to do backup, or put in C:\windows\system32\drivers\etc\hosts the ip and hostname from machine in DMZ do you want to backup. config the hosts files in all DMZ servers you want to do backup, including the Master and Media Server, for precaution.

God is the reason of my life. He bless you all.

jossue's picture

Thanks for the help  i have solved, i am chekeck, follow his instruccions

Marianne's picture

Glad its working!

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Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links