Ghost Solution Suite

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  • 1.  Configration failure

    Posted Aug 20, 2009 06:31 PM

    Hi

    I have a room of 30 Dell Optiplex 760's all running off the same switch, I am imaging them via multicast using the 3com boot services (PCDOS/Universal network driver).  All PCs image and SID generate correctly, however when they try to do the configuration step in windows (name/domain etc) about 85% of them fail. (the log says it cannot retrieve the error log)
    I am also having the same issue on other models of Dell PCs.

    Server OS details:
    Server 2003 SP2 with patches

    Workstation OS details:
    Windows XP with latest service pack and patches. The workstation has the latest Ghost Client installed with the correct key file.

    Any help would be greatly appreciated.

     



  • 2.  RE: Configration failure

    Posted Aug 21, 2009 11:47 AM
    Is your specific problem that the machines are not joining the domain, or not be named correctly, or is it something else entirely?


  • 3.  RE: Configration failure

    Posted Aug 21, 2009 01:06 PM
    It is the configuration step within the Ghost task - such as machine name/domain/IP address/WINS etc.  None of this happens.

    It is not machine specific because I can re-image the 30 PCs and different ones will fail to the ones that did first time.

    Many thanks


  • 4.  RE: Configration failure

    Posted Aug 24, 2009 06:11 AM
    From other forum threads I've seen in here, many users have chosen to use NetDom to join machines to their domains as the Ghost solution has proved unreliable for them.
    It certainly appears that the issue is network related, so is it possible for you to try a different and perhaps smaller switch on a subset of the machines to establish whether it might be your current switch that is causing the issues you are experiencing.
    Have you also checked whether DELL are aware of any issues with your particular models and Ghost imaging?


  • 5.  RE: Configration failure

    Posted Aug 24, 2009 06:27 AM
    Hello,

    I have contacted Symantec Support.

    Many thanks for your help.