Hi,
here are some steps that may help:
Configure IIS for relaying mail (inbound) to the email server
1- Open IIS Manager and expand Default SMTP Virtual Server.
2- Right-click Domains > New Domain > Remote > type in the domain name of the organization for example test.com > Finish.
3- Select properties of that domain.
4- Check "Allow incoming mail to be relayed to this domain."
5- Click "Forward all mail to smart host" and type in the Fully Qualified Domain Name or IP in brackets of the mailbox server.
6- Click OK.
The information is not included in the Symantec manual because SBMF does not relay the messages to the downstream server, in your case Microsoft's IIS does.
SBMF hooks to an MTA to work (IIS, Sendmail, Bizanga)
Hope this helps.
Federico