Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Configuration problems about SEPM 12.1

Created: 17 Oct 2012 | 2 comments

My company using need to install an SEPM, but I have some problems.

I have some quesitons as follows:

  1.     how can I config the noticification email if my company cannot send SMTP email?
  2.     In SEPM, How can I confirm my exception policy had been surely assigned to client after I configured it? It makes me confuse, because there are no any logs or rules list out in client, I don't know the rules is really applied or not.
  3.     Can I export my exception policy and then import to client when on-site.

Comments 2 CommentsJump to latest comment

SMLatCST's picture

I hope these help:

  1. The SEPM must be pointed at a mail server to send email notifications.  How do you handle email at the moment?  If it's hosted, you may ask your mail provider for a mail server to point the SEPM at.
  2. You can check in the registry of a client to verify exceptions have been added.  The reg key for these is available in the article:
    http://www.symantec.com/docs/HOWTO27182
  3. The following article tells you how to import/export client SEP policies:
    http://www.symantec.com/docs/TECH190053
Ashish-Sharma's picture

 how can I config the noticification email if my company cannot send SMTP email?

Symantec Endpoint Protection Manager is not able to send Email Notifications through a SMTP Mail Server that requires Secure Password Authentication

Check this thread

http://www.symantec.com/connect/forums/sepm-not-sending-email-notifications

 In SEPM, How can I confirm my exception policy had been surely assigned to client after I configured it? It makes me confuse, because there are no any logs or rules list out in client, I don't know the rules is really applied or not.

Check this thread

https://www-secure.symantec.com/connect/forums/sep-centralized-exceptions-list-scanned-or-not

Can I export my exception policy and then import to client when on-site.

http://www.symantec.com/business/support/index?page=content&id=TECH190053

Thanks In Advance

Ashish Sharma