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Configuration Wizard

Created: 18 Feb 2013 • Updated: 20 Feb 2013 | 5 comments
This issue has been solved. See solution.

Hello, can someone help me locate an article how to run the configuration wizard in the SEP Manager? I will need to know stuff like if I should shut-down the sepm services, etc.


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SebastianZ's picture

This should give you some insight:

Symantec Endpoint Protection 12.1: Installing the Manager for the first time and deploying clients

Configuring the management server during installation

Installing the management server and the console

_mtquery's picture

Sebastian, I'm not installing the Manager, there is an issue with connecting to the db and I was told I needed to run the configuration wizard. But before I do that, I need to know some basic things: do I need to disable the services? What else do I need to do before I run the wizard?


SebastianZ's picture

Just run the wizard - it will automatically start/stop all required services = SEPM Service and if you are on 12.1 SEPM Webserver service as well - no need to stop anything here manually. Before starting the wizard juzt make sure you have the backup of recovery key from

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Server Private Key Backup

JS@support's picture


If you are not able to connect to DB probably Management server configuration wizard won't help.

However to run MSI wizard go to Start --> Programs--> Symantec --> Symantec Endpoint Protection Manager --> Select Management server configuration wizard.

Follow the wizard to complete the repiar. 

I would suggest to repair SEPM through add/remove program.

pete_4u2002's picture

run the management server configuration wizard , no need to stop services.