Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Configuration Wizard

Created: 18 Feb 2013 • Updated: 20 Feb 2013 | 5 comments
This issue has been solved. See solution.

Hello, can someone help me locate an article how to run the configuration wizard in the SEP Manager? I will need to know stuff like if I should shut-down the sepm services, etc.

Thanks.

Comments 5 CommentsJump to latest comment

SebastianZ's picture

This should give you some insight:

Symantec Endpoint Protection 12.1: Installing the Manager for the first time and deploying clients

http://www.symantec.com/business/support/index?pag...

Configuring the management server during installation

http://www.symantec.com/docs/HOWTO55100

Installing the management server and the console

http://www.symantec.com/docs/HOWTO53165

_mtquery's picture

Sebastian, I'm not installing the Manager, there is an issue with connecting to the db and I was told I needed to run the configuration wizard. But before I do that, I need to know some basic things: do I need to disable the services? What else do I need to do before I run the wizard?

Thanks.

SebastianZ's picture

Just run the wizard - it will automatically start/stop all required services = SEPM Service and if you are on 12.1 SEPM Webserver service as well - no need to stop anything here manually. Before starting the wizard juzt make sure you have the backup of recovery key from

C:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Server Private Key Backup

SOLUTION
JS@support's picture

Hi,

If you are not able to connect to DB probably Management server configuration wizard won't help.

However to run MSI wizard go to Start --> Programs--> Symantec --> Symantec Endpoint Protection Manager --> Select Management server configuration wizard.

Follow the wizard to complete the repiar. 

I would suggest to repair SEPM through add/remove program.

pete_4u2002's picture

run the management server configuration wizard , no need to stop services.