Endpoint Protection

Hi All,

Due to the fragmentation of services my company splits responsibility for the SEP backend nfrastructure and the maintenance of the Endpoint Agent. As such I am currently producing process documentation for stuff the endpoint responsibility owners need to perform. I am currently doing a content and configuration update document.

I know that to force a configuration update they can right click the icon and choose "Update Configuration" or run "smc -updateconfig" from the command line. My question is does this process also force a check for updated content?

Regards,
Dean

It forces a check in so the client would look for content updates, new policies, upload logs, etc. Basically everything that happens during the normal heartbeat process (not forced). See KB article:

Symantec Endpoint Protection: The Heartbeat Process

Hi,

Check this artical

Symantec Endpoint Protection : The Heartbeat Process

https://www-secure.symantec.com/connect/articles/symantec-endpoint-protection-heartbeat-process

Thankyou both!

I thought as much but just could not find the relevant references.

Cheers!

Regards,

Dean

Great to hear. Glad this helps.