Confirmation
Created: 17 Feb 2013 | Updated: 17 Feb 2013 | 4 comments
This issue has been solved. See solution.
Hi All,
Due to the fragmentation of services my company splits responsibility for the SEP backend nfrastructure and the maintenance of the Endpoint Agent. As such I am currently producing process documentation for stuff the endpoint responsibility owners need to perform. I am currently doing a content and configuration update document.
I know that to force a configuration update they can right click the icon and choose "Update Configuration" or run "smc -updateconfig" from the command line. My question is does this process also force a check for updated content?
Regards,
Dean
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It forces a check in so the client would look for content updates, new policies, upload logs, etc. Basically everything that happens during the normal heartbeat process (not forced). See KB article:
Symantec Endpoint Protection: The Heartbeat Process
SEP Knowledge Base
Endpoint SWAT
Hi,
Check this artical
Symantec Endpoint Protection : The Heartbeat Process
https://www-secure.symantec.com/connect/articles/symantec-endpoint-protection-heartbeat-process
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Thankyou both!
I thought as much but just could not find the relevant references.
Cheers!
Regards,
Dean
Regards,
Dean
Great to hear. Glad this helps.
SEP Knowledge Base
Endpoint SWAT
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