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Conflicts

Created: 29 Oct 2013 • Updated: 02 Jul 2014 | 11 comments
This issue has been solved. See solution.

One of the machine picked by the SEPM 12.X as infected one ,I checked the status of that machine locally(SEP Client) which is green saying "your computer is protected ,no problem detected", why it is conflicting 

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.Brian's picture

What does it show in the Risk log? Run a full scan to see if it is clean.

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sarbee123's picture

Nothing in the Risk Logs regarding the instances picked by the SEPM today although they are in  the still infected and newly infected status,

the scan has come out with 0 detections  

.Brian's picture

What's the exact sepm/sep version?

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pete_4u2002's picture

get the risk log from SEPM for the client and check for the drive /device(USB) where infection was found.

 

sarbee123's picture

Sep version 12.1

and the infection came out of a file inside the local machine not from any external drive 

.Brian's picture

What's the exact 12.1 version? I want to see if it could be a bug in an older version.

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sarbee123's picture

Version: 12.1.671.4971

 

 

pete_4u2002's picture

"your computer is protected ,no problem detected" this means SEP is running fine. It does not tell about the risk.

no risk found for client from SEPM risk logs?

 

 

sarbee123's picture

Noop and the last scan has come up with 0 detections

pete_4u2002's picture

the version used is old one, can you try upgrading SEPM to the latest version .

 

sarbee123's picture

Is that related to the version of the SEPM

SOLUTION