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  • 1.  connect to cluster14.us.messagelabs.com[216.82.241.197]:25: Connection refused

    Posted Sep 12, 2016 04:57 AM

    Hi,

    Our mail server had a small spam issue and is now unable to send to your servers, could you review the below IP for us they are no longer listed on any BL's

    connect to cluster14.us.messagelabs.com[216.82.241.197]:25: Connection refused

    Server IP : 178.33.93.254

     

    Thanks

     



  • 2.  RE: connect to cluster14.us.messagelabs.com[216.82.241.197]:25: Connection refused

    Broadcom Employee
    Posted Sep 13, 2016 05:35 AM

    Hi Morel

    I am taking a look into this matter for you now and will be in touch as soon as I can

    Richard Brittain
    Senior Technical Support Engineer



  • 3.  RE: connect to cluster14.us.messagelabs.com[216.82.241.197]:25: Connection refused
    Best Answer

    Broadcom Employee
    Posted Sep 13, 2016 07:06 AM

    Hi Morel,

    I Discovered that your IP address had become listed on a internal Block List,

    I have had this entry removed, can you please retest and advise of any additional issues

    Kind Regards

    Richard Brittain
    Senior Technical Support Engineer