Video Screencast Help
Search Video Help Close Back
to help
New in the Rewards Catalog: Vouchers for "Symantec Technical Specialist" and "Symantec Certified Specialist" exams.

Connect but disconnect after a while

Updated: 24 May 2010 | 1 comment
maizza's picture
0 0 Votes
Login to vote

Hello
I'm using PCAnywhere to connect to a server over the internet.
It does connect but after aroung 1 minute it disconnect.
Server says cable network unplugged and inmediatly it connects again.
I already check callers properties but it has no restrictions about time.
Please give me a hint about what could that be.
Thanks very much in advance.

discussion Filed Under:

Comments

ICHCB's picture
28
Sep
2009
1 Vote +1
Login to vote

Can you ping the server?

Do a ping xxx.xxx.xxx.xxx -t from the remote to the host.  replaceing xxx with the ip of the host.  if you are having request timed out about the same time as the connection drop you may have some connection issues that will need to be resolved.     If to many packets are dropped the connection will drop.  

This my not be what you are seeing but just the first thing that comes to mind.

Cheers.

If you find this post helpful please give it a thumbs up!
If you find that this solves your problem please mark it as the solution!