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Connect a server - Create Backup

Created: 11 Feb 2014 • Updated: 11 Feb 2014 | 5 comments
This issue has been solved. See solution.

Hi everybody!

I added a server in Backup Exec 2012, but when I try to create a job backup occurs the follow error:


The agents are installed:



The system logon account (BE) is as Administrator in MXQ08DB004 server.

Somebody already the same problem?


Operating Systems:

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Siddhant Saini's picture

Hello Banfi,

Could you please check if you could run a telnet towards the Remote Server on port 10000? 
Command: telnet servername 10000

You may refer to the following link to get more details on it:

Thanks and Regards,
Siddhant Saini

CraigV's picture


You can rule out DNS as an issue by trying to resolve the media server's name and IP from the server in question, and vice versa...


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Banfi's picture

sidd3009, Thanks for answer.

The telnet is working. 

Follow IP in nestat:

 Can not obtain ownership information
CraigV's picture sure to include additional information in the original query the next time. There was no mention in your OP of this being an NDMP backup. wink


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