whats the version?

can you pas son the sylink log?

12.1

HI,

Are you able to telnet SEPM server ?

Testing Communication from an Endpoint Protection client to the Endpoint Protection Manager

http://www.symantec.com/business/support/index?page=content&id=TECH102682

Im able to ping the server and ports are opened too,but when i tried to check the below suggestion,Im getting page cannot be displayed.

http://<SEPM_Server_IP_or_Machine_Name:Port>/secar...

HI,

Check this

Symantec Endpoint Protection Manager 12.1 Communication Troubleshooting

http://www.symantec.com/business/support/index?page=content&id=TECH160964

Try to one client

Check in the registry (HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings) those keys
"ProxyEnable"=dword:00000001
"ProxyServer"="test:80"

2. Change ProxyEnable to 0
3. Delete ProxyServer key

These settings are also cached in Hex format in the following location: HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\Connections
-DefaultConnectionSettings
-SavedLegacySettings

If DefaultConnectionSettings and SavedLegacySettings are present, they will re-populate the proxy settings. If they are NOT present, they will be generated with the current proxy settings. This can cause issues if the customer tries to alter just "HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyEnable" without also purging DefaultConnectionSettings/SavedLegacySettings before a reboot.

Ashish:

ProxyEnable"=dword:00000001  - this key is already set to 0
"ProxyServer"="test:80"  - not able to find this key

pete :

I used telnet IP:port and port is opened, also its pinging to the SEPM server

ok, can you pass on the sylink log?