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Connectivity Issues with PCAnywhere 12.5 on Window 7

Created: 20 Aug 2012 • Updated: 20 Aug 2012 | 3 comments

Install 12.5 on a new Window 7 PC with static address. Cannot connect to any remote PC or Connect this PC. The address is visual listed. When trying to connect I get communication error to specific device. In the reverse direct I get unable to connect.

Anyone have a solution?

Ted 

 

 

Comments 3 CommentsJump to latest comment

CraigV's picture

...moved to the correct forum!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Jay Hicks's picture

A good place to start troubleshooting connection issues is http://www.symantec.com/docs/TECH41502.

Are you trying to connect over a LAN or over the internet (VPN)?

What versions of pcAnywhere are your host and remotes running?

Regards

ICHCB's picture

Make sure all machines are at 12.5 sp4 it isn't backwards compatable.  Check the KB that TGIF noted for the other common issues.

 

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