Endpoint Protection

How to checkout connectivty in between client and server.

How to test?

Pls help

thanks

Viral

its trying to communicate with server on port 8014.

on a command prompt  try this 

c:\>telnet SEPMservername 8014

does it connect?

it not u it might be somefirewall in between which is blocking the connection(open the port from firewall)

alternatively you can try the secars test as in this document

http://www.symantec.com/business/support/index?page=content&id=TECH102682

Hope it help you

telnet is working fine

Check the system status..

Is it manage or unmanage???

If manage then Green Led coming on Symantec Icon.

It in my Remote Location. I will check and confirm.

If that desktop is in unmange(Server Detail not avail on client)

try the below document

https://www-secure.symantec.com/connect/downloads/solution-doc-manage-unmanaged-system-sep-1106005

the link to test secars as posted by Sumit G. is the one you can test for communication

http://www.symantec.com/business/support/index?page=content&id=TECH102682

Hi,

check that client machine is managed or un-managed machine

if it is managed check the telnet space server IP address space 8014 check for errors

Telnet and Secars test working..

Hello,

Check these Article:

Symantec Endpoint Protection Manager 11.x Communication Troubleshooting

http://www.symantec.com/docs/TECH102681

Symantec Endpoint Protection: Troubleshooting Client/Server Connectivity

http://www.symantec.com/docs/TECH105894

Hope that helps!!

have you check the system Status on client PC as well as Server?

Hi- Your issue is pending ya sorted??