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Console 6.5 wierdness

Updated: 21 May 2010 | 8 comments
nusse's picture
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This issue has been solved. See solution.

Somehow it looks like the permissions are getting screwed up in the console. Up until recently, when a person tried to log in to the console they would run it under their currently logged in account... now when someone that has access logs in, it shows the service account at the top instead of the logged in user.

Does anyone know how I cna resolve this because it is making me scratch my head to be sure!

Thanks in advance.

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profman's picture
05
Aug
2009
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Windows User Groups

Look at what the group membership is. Are your users in the NS admin or NS users group on the NS? 

EMercado's picture
05
Aug
2009
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Check your web.config

It sounds like identity impersonate is turned on in the web config file. If it's console 6.5, go to <DriveLetter>:\Program Files\Altiris\CustomConsole\Web\web.config and comment out the identitiy impersonate line.

nusse's picture
05
Aug
2009
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It indeed was enabled ... do

It indeed was enabled ... do I need to restart the IIS services I assume for this to take effect?

nusse's picture
05
Aug
2009
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Are you talking the local

Are you talking the local groups to the server or groups in the NS itself?

I have some in the group for ns admins and some in the ns users.   When a admin logs in should it not log in as their account and not the service account?

It was doing that it seemed like a week or so ago as I had some favorites stored, now those are gone.  This is really wierd.

nusse's picture
05
Aug
2009
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Okay I have that commented

Okay I have that commented out, I restarted the IIS service ... now I get this when I try and start a console session:

Login failed for user 'NT AUTHORITY\NETWORK SERVICE'

EMercado's picture
05
Aug
2009
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More IIS settings

Open IIS manager, and go to the properties of the Default Web Page ->Altiris->Console. In Directory Security, hit edit under Authentication and Access control, and make sure Anyonmous access is off, and that both basic identification and Integrated Authentication are on. Restart IIS just in case, although I don't think it needs it.

nusse's picture
05
Aug
2009
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that got it. Not sure how it

that got it. Not sure how it got reset or changed to allow anonymous .. but it was set. I changed it and all is glorious.

Thanks.

EMercado's picture
05
Aug
2009
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Excellent

I'm not sure how it happened to me once, but I'm I think it was for troubleshooting purposes and I never went back and fixed it. After I got deeper into security roles I went back and changed the settings (this was about a year ago). Glad I still remembered! Enjoy!