Console error (nbu 7.0.1 CONSOLE DOES NOT SUPPORT nbu 6.5.5)
Created: 17 Mar 2011 | 8 comments
I have upgraded my Netbackup Server from version 6.5.5 to 7.0 and then 7.0.1 successfully. After deploying (and restarting the Netbackup Server) the patch of version 7.0.1 i am facing the below error. See the error for your reference.
First when i click on Netbackup Console after restart the Netbackup(Also not being repaired if i clicked on Repair)
And if i click on continnue i see the below error
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Hi Zahid, It would seem
Hi Zahid,
It would seem your upgrade was not successful. Did you take time to review all the documentation in the upgrade portal?
http://www.symantec.com/docs/TECH74584
Its not been more than a few hours since you posted that you didn't have access to the 7.x media, and now you've already upgraded.
Examine the installation log on the following location:
%ALLUSERSPROFILE%\Symantec\NetBackup\InstallLogs\
An installation log file provides detailed installation information and shows whether any errors occurred.
Note: When you perform a remote installation to multiple computers, this option only lets you view the log for the local computer. To view the logs of the other computers where you installed NetBackup, you must log on to each of those computers.
Search the installation log for the following error indications:
■ Strings that include Return Value 3.
■ Starting with NetBackup 7.0, important log messages are color coded as follows:
Yellow = warning. Red = error.
Also see this note on backing out of a failed upgrade http://www.symantec.com/docs/TECH76643
Regards,
Riaan Badenhorst
ITs easy ;)
***If the answer provided resolves your issue, please mark the appropriate solution.***
As you said Examine the
As you said
Examine the installation log on the following location:
%ALLUSERSPROFILE%\Symantec\NetBackup\InstallLogs\
My OS is win2008 then where i can see the installlog folder. i even search but could not find the specific folder
Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb
zahidhaseeb.wordpress.com
Thanks for your kind reply.
Thanks for your kind reply. Yes Riaan I got the media of version 7. Tommorow i will check the Installation log file and will share the status.
Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb
zahidhaseeb.wordpress.com
I will admit that I have not
I will admit that I have not looked at the documentation recently but in the past the NetBackup admin console (GUI) did not support multiple levels of NetBackup. I think you are forced to install both versions if you need to administer mulitple NetBackup versions from the same workstation.
have a good day,
GlenG
Actually when i try to upgrde
Actually when i try to upgrde the 6.5.5 to version 7 the NBU installation did not ask me to upgrade there was a simple installation menu says INSTALL not any option of upgrade. but after install the NBU I feel that there is only one NBU is present which is NBU version because i saw in the control panel and there only one NBU was present which was version 7
Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb
zahidhaseeb.wordpress.com
Please follow Riaan's advice
Please follow Riaan's advice :
https://www-secure.symantec.com/connect/forums/con...
"Also see this note on backing out of a failed upgrade http://www.symantec.com/docs/TECH76643 "
Perform backout steps and ensure that 6.5.5 is up and running.
Then take your time to carefully go through the documentation and TechNotes, do all the preparation steps as per the Upgrade Portal (including running nbcc to verify catalog consistency), download documentation (http://www.symantec.com/docs/TECH126327 ) - especially the Installation Guide and read the Upgrade section.
Only then attempt the upgrade again.
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links
Installation logs: Please do
Installation logs: Please do the following from cmd:
echo %temp%
(this is what I got:)
C:\Users\mvdberg\AppData\Local\Temp
In this folder I found my NBU installation log:
NetBackup Install.20101128.202614.log
When you install NBU on W2008, please remember to right-click Browser.exe and 'Run as Administrator'
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows.
Handy NBU links
Thanks all for your kind
Thanks all for your kind support. My problem is solved. There was no issue with the upgrade too.
The solution may be strange but it worked. After upgrading my Veritas Netbackup Server the NIC cable was unplugged. I just plugged and my Netbackup Console start opening properly.
Any comment will be appreciated. Mark as Solution if your query is resolved
__________________
Thanks in Advance
Zahid Haseeb
zahidhaseeb.wordpress.com
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