Video Screencast Help

Consumer User Type - WEB

Created: 08 Apr 2011 • Updated: 28 Apr 2011 | 2 comments
This issue has been solved. See solution.


If consumer is created manualy by entering email address, he is assigned as "Web" user type. Then we add PGP key to him. In case of inactivity the consumer adn his PGP key(s) is deleted from PGP Universal Server. Is this true and what is that period of inactivity?

How can we change user type from "Web" to "Smart Trailer" or any other, that account won't expire (consumer won't be deleted from server)?

Thank you for answer.

Kind regards,

Peter Bernik

Technology Specialist


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Demostenes's picture

The Web Messenger Menu allows you to set the Inactivity Expiration, Storage Quota, Max login attempts, Message replication, Message Expiration and Delivery Receipt Expiration.

So you can set the Inactivity Expiration to Never Expire. The Default value is 3 months.

You should also check your consumer policy for the user, in the Keys menu for the renewal intervals and expiration of the keys, which also can be set to Never Expire.

"See, the problem with speculation is you make a speck out of you and some guy named lation"