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continuous protection for Exchange failed......

Created: 12 Apr 2008 • Updated: 02 Mar 2009
Mr. Topaji's picture
Hi Guys,
I need your help in this,
I installed BEWS 12 and BECPS 12 on the same server (Win 2003 SRVR SP2), and agent for continuous protection on the Exhcnage server 2003 SP2 (Win 2003 SRVR SP2).
when I tried to start continuous backup I received the following error message on the Media server:
(The resource couldn't be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent, Make sure that the correct version of Remote Agent is installed and running on the target computer).
and while checking the Exchange server I found that the Remote Agent Utility on the task bar area has a red error flag, when I opened it and go to publishing tab a message appears saying: Unable to obtain settings for remote agent publishing from the registry
and media server is not mentioned there (Like usual)
there is no communication problem between the servers
Please advice
NB: I was able to backup and restore Exchange data (uncontinuously) before I enable continuous protection