Hi,

2 things:

1. Make sure the RAWS agent on the target server is still running after this job fails. If not, you need to investigate why (could be AV blocking access);

2. Turn off your AV on the Exchange server and try the conversion again.

Thanks!

RAWS agent still running and i do not use AV on Exchange but i use Symantec Mail for MS Exchange, do i have to turn off the Symantec Mail for MS Exchange ?

NB: I try convert to virtual from Backup

i backup Exchange is successfully, then the result of backup i convert to virtual. when the process convert, the backup exec still connect exchange server ?

if the convert process no connect exchange, i do not neet to turn off AV in exchage...

Thank's 

Hi,

What is the OS on which Exchange is installed?

From the error in the job log it seems to me a problem in system state backup/restore. Could you please have a look at below technote and then try a backup and convert and see if it works.

Technote: http://www.symantec.com/docs/TECH136185

Thanks!