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Convert Exchange to Virtual Always Fail

Created: 04 Sep 2012 | 9 comments

Dear All,

I have problem when convert exchange 2012 to virtual, error log :

 

Please help me...

Thank's

Comments 9 CommentsJump to latest comment

CraigV's picture

Hi,

 

2 things:

1. Make sure the RAWS agent on the target server is still running after this job fails. If not, you need to investigate why (could be AV blocking access);

2. Turn off your AV on the Exchange server and try the conversion again.

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Moh Johan Rajabi's picture

RAWS agent still running and i do not use AV on Exchange but i use Symantec Mail for MS Exchange, do i have to turn off the Symantec Mail for MS Exchange ?

NB: I try convert to virtual from Backup

 

CraigV's picture

Mmm...OK that clears a bit up.

Nope, then AV doesn't play any role.

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Moh Johan Rajabi's picture

i backup Exchange is successfully, then the result of backup i convert to virtual. when the process convert, the backup exec still connect exchange server ?

if the convert process no connect exchange, i do not neet to turn off AV in exchage...

Thank's 

CraigV's picture

...check the link below around this:

https://www-secure.symantec.com/connect/forums/backup-exec-2012-convert-virtual-p2v-problems

Are you on SP1a?

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

Moh Johan Rajabi's picture

I use Backup Exec 2012 Version 14.0 Rev.1796 (64-bit)

Sameer Kapadia's picture

Hi,

What is the OS on which Exchange is installed?

From the error in the job log it seems to me a problem in system state backup/restore. Could you please have a look at below technote and then try a backup and convert and see if it works.

Technote: http://www.symantec.com/docs/TECH136185

Thanks!

Moh Johan Rajabi's picture

Hello Sameer,

What is the meaning "In the Value data box, type all binary paths that should be excluded from the system state backup operation" in this tutorial http://www.symantec.com/docs/TECH136185 ?

How to know the path that shoud be exclud ?

Thank's

 

Sameer Kapadia's picture

Hi,

To know if what all paths are causing problem I could find another technote, please have a look.

Technote: http://www.symantec.com/docs/TECH129238

You would need to enable debug logs and look into them to idenfiy if any paths are causing problem like the example in the technote link.

Thanks.