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Convert Managed Client to Unmanaged

Created: 09 Oct 2009 • Updated: 21 May 2010 | 6 comments
pkh's picture
This issue has been solved. See solution.

I try to convert a managed client to unmanaged by doing the following

1) smc -stop

2) replace the sylink.xml in the SEP installation directory with the one on the CD.

3) smc -start

The link to the SEPM seems to be broken as the yellow shield is without the green dot.  However, the LiveUpdate button on the SEP window is grayed out.  When I move the mouse over it I get a text box saying "Your administrator has locked this feature."  How do I unlock LiveUpdate?

Is there an easier way to convert a managed client to unmanaged?

Comments 6 CommentsJump to latest comment

shp's picture

Try this...

If Liveupdate button is greyed out even after replacing sylink. Change the Registry value mentioned below..

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\LiveUpdate

AllowManualLiveUpdate 0- means liveupdate button will be greyed out. 1-means it will be available to click.

Hope this will help u...

Srinivas H.P.
HCL Infosystems Ltd

AravindKM's picture

replasing sylink remotely you can use following article

How to run the SYLINK
REMOTE to Replace the Sylink Remotely

you can use
this tool also for doing the same

Sylink Remote

Please don't forget to mark your thread solved with whatever answer helped you : ) Thanks & Regards Aravind

shp's picture

Check this out... good article on registry tweaks.....


PKH want to convert Managed client to unmanaged.. not vise versa...

Srinivas H.P.
HCL Infosystems Ltd

Vikram Kumar-SAV to SEP's picture

Still i would stay eaiset way would be simply un-install Managed then install Unmanaged.
However you can also follow the reg. tweaks from the article above.

Vikram Kumar

Symantec Consultant

The most helpful part of entire Symantec connect is the Search use it.

shp's picture

I m happy that ur problem got solved...
Thanks for marking as solution....

Srinivas H.P.
HCL Infosystems Ltd