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Convert unmanaged to managed clients in SEP 12

Updated: 29 Sep 2011 | 11 comments
almirk's picture
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This issue has been solved. See solution.

I have about 100 unmanaged clients in my company, last version sep 12. I want to convert clients from unmanaged to managed, if there is a way through management console. if not, i need a fastest solution and most effective way to convert my clients to managed.

My management server is SEPM 12.1.671

thanks

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pete_4u2002's picture
27
Sep
2011
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you can use the sylink

you can use the sylink replacer utility for SEP 12 to replace the sylink.xml to convert unmanaged to managed client.

almirk's picture
27
Sep
2011
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My SEPM12 is installed on

My SEPM12 is installed on windows server 2008 R2 enterprise with SP1. I run sylink replacer on SEPM server but it was finished unsuccessful. it found unmanaged clients, copy sylink.xml to clients, but my client stay unmanaged after that...

What is other solution, to convert unamanged to managed clients, remotly ?

Rafeeq's picture
27
Sep
2011
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hi

You need to manually do it , coz the location of sylink is different in SEP 12.1

or You can use the tool which can be run on individually, 

 

To replace Sylink, follow the Steps

  1. Click on Start
  2. Click Run
  3. Type smc -stop in the run field
  4. Copy the sylink.xml file from a managed client or from SEPM and paste under "C:\Documents and Settings\All Users\Application Data\Symantec\Symantec Endpoint Protection\12.1.xx.xx\Data\Config" it will prompt do you want to replace the file click on Yes.
  5. Start the smc service
  6. Click Start
  7. Click Run 
  8. In the run field type the following command smc -start                                                 

To replace Sylink.xml file on computer you will have to use Sylinkdrop utility. You will find this utility by default at two locations

1. Every SEP client will have Sylinkdrop utility under bin folder e.g C:\Program files\Symantec \Symantec Endpoint Protection \12.1.xx.xx\Bin

2. You wil find it under tools folder with original setup files . (CD's or downloaded files)

3. Sylink replacer tool will not work with SEP 12.1

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

almirk's picture
27
Sep
2011
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thanks, but i cannot do it

thanks, but i cannot do it manuelly, there is too more computers with unmanaged clients. I need a tool which I can do it remotly, and tool which work with sep 12.1

Rafeeq's picture
27
Sep
2011
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hi

You need to change the path, its mentioned here

just change the path for SEP 12.1 clients thats it.

https://www-secure.symantec.com/connect/forums/easy-way-replace-sylinkxml-sepm

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

almirk's picture
27
Sep
2011
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Where I have to change the

Where I have to change the path for SEP 12.1 ???

This tool is not so effecient

22Aug's picture
27
Sep
2011
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are you using the sylink

are you using the sylink replacer for SEP 12.1? If not, open a case with Symantec support to get the tool.

sandra.g's picture
27
Sep
2011
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As mentioned above...

Are the unmanaged clients 11.0.x or 12.1?

You can get either the Sylink Replacer for SEP 11, or Sylink Replacer for 12.1, but the version you use will depend on the version of SEP installed to the clients because the location for the sylink.xml file has changed. You can get this utility via Support, and you can open a Support case through MySupport.

sandra

Symantec Endpoint & Mobility Group / Information Development
Don't forget to mark your thread as 'solved' with the answer that best helped you!
 

almirk's picture
28
Sep
2011
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All unmanaged clients are

All unmanaged clients are 12.1.

Where I can get utility Sylink Replacer for 12.1, does exist some location where I can download that utility (not through case via my support) ?

pete_4u2002's picture
28
Sep
2011
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I saw a link, but this is not

I saw a link, but this is not active at this time

https://www-secure.symantec.com/connect/downloads/sep-121-sylinkreplacer-tool

if you want immediately, contact the Symantec technical support team.

almirk's picture
29
Sep
2011
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thanks for help, I had to

thanks for help, I had to contact symantec techical support team..