Endpoint Protection Small Business Edition

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  • 1.  Convert from Unmanaged to Managed - Reboot required?

    Posted Nov 03, 2011 07:07 AM

    On a customer's site we have a number of PCs running Symantec Endpoint Protection Small Business Edition 12.0, currently they are all installed as unmanaged clients. We want to migrate them to managed clients but cannot reboot the PCs. Does the migration process unmanaged to managed require a reboot?



  • 2.  RE: Convert from Unmanaged to Managed - Reboot required?
    Best Answer

    Trusted Advisor
    Posted Nov 03, 2011 07:18 AM

    Hello,

    You may not require any Reboot. Incase, you are merely replacing the Sylink.xml with the help of SylinkReplacer 12.1 Utility. You could get this Utility from Symantec Technical Support.

    In case, you are using Symantec Endpoint Protection Manager to Either send a new package OR using a Auto-Upgrade Feature then you could control the Restart by creating a Custom Package.

     

    Here, before you add the Install Packages, you would have to create seperate custom packages which would not ask you machines to restart.

    To do so, check the articles provided below:

    1) How do I create and configure a custom Symantec Endpoint Protection installation package in version 12.1?

    https://www-secure.symantec.com/connect/articles/how-do-i-create-and-configure-custom-symantec-endpoint-protection-installation-package-vers

    2) Restarting client computers : http://www.symantec.com/docs/HOWTO55111

     

     

    Once, these settings are in place.

    You can then add install packages to the each clients. Then the clients taking new install packages. After the client complete download install package , It is Asking Restart the client system .

     

    These steps would help you...!!!



  • 3.  RE: Convert from Unmanaged to Managed - Reboot required?

    Broadcom Employee
    Posted Nov 04, 2011 05:39 AM

    Hi,

    Answer to your question is " No reboot is required"

    With the help of Sylink replacer tool you can remotely convert unmanaged clients to manged clients.

    If you have limited number of clients then you can replace sylink.xml file manually also.

    I hope it will help you !!