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Convert vmdk to gho - Error Number: (40221) - Failed to open vmdk extent - invalid format or unsupported version.

Created: 07 Jul 2014 • Updated: 07 Jul 2014 | 2 comments

HI all,

A couple of years ago, someone asked this very same question here (https://www-secure.symantec.com/connect/forums/con...) but there was no solution posted. We still use Ghost Solution Suite 2.5.1 as I still think this is by far the best software I have used for cloning, yet is this simply a case where the lack of any further updates mean that the software is incapable of reading a newer VDMK virtual HDD?

If possible, help would be appreciated.

Cheers

Chris

You can see most system info from the error log, but just in case:

OS - Windows 2008 R2 SP1
Ghost 11.5.1.2266
VMware - EXSi (vmw:buildId="build-469512" - from the OVF files)

The error log shows the following:

*********************************
Date   : Mon Jul 07 14:28:21 2014
Error Number: (40221)
Message: A virtual disk error occurred:
Failed to open vmdk extent - invalid format or unsupported version.
Version: 11.5.1.2266 (Dec 24 2009, Build=2266)
OS Version: Server Service Pack 1 (Build 7601)
Command line arguments: -clone,mode=create,src=Win_2008_R2_Base_Box_(Syspreped)-disk1.vmdk,dst=Win_2008_R2_Base_Box_(Syspreped)-disk1.gho -batch -sure
Active Switches :
       AutoName
PathName            :
DumpFile            :
DumpPos             : 0
FlagImplode         : 0
FlagExplode         : 0

CloneSrc            : Win_2008_R2_Base_Box_(Syspreped)-disk1.vmdk
BatchPartSrc        : 0
BatchPartMSrc       :

CloneDst            : Win_2008_R2_Base_Box_(Syspreped)-disk1.gho
BatchPartDst        : 0

Operation Details :
  Total size.........0
  MB copied..........0
  MB remaining.......0
  Percent complete...0%
  Speed..............0 MB/min
  Time elapsed.......0:00   
  Time remaining.....0:00   

Thread #4116 Call Stack
AbortLog
Generic_Abort
sub_main
main

Call Stack
Address            Frame              Logical Addr              Module
0x00000000770d0c42 0x000000000018ce98 NtGetContextThread+0x0000000000000012
0x000000000018d198 0x0000000000000003 0x0000:0x0000000000000000
End Call Stack

Start heap available: 2748461056
Cur   heap available: 2722668544
Total Memory:         4294500352

Allocated
  33500 ..\ghost.cpp:1511
Free

Fat details:

NTFS details:
----------------

NTFS Global Flags:
----------------
     contiguousWrite=1 forceDiskClusterMapping=0
     inhibitCHKDSK=1 ignoreBadLog=0 ignoreCHKDSKBit=0
     enable_cache=0 xfrbuflen=0
     last_attr_type = 0
     loadExact = 0
     sameSize = 0
----------------

Disk Info :
  remote.............0
  drive..............0
  sectorsUsedCount.......0
  estimatedUsedCount.....0
  numPartitions..............0
  Version............0
  Full structure dump....
   {
      SVersion: 0
      SCylinders: 0
      SDiskFormat: 1
      SMbr:
         0x0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0010 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0100 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0110 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0120 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0130 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0140 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0150 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0160 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0170 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0180 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0190 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0200
      SIsSpanned: false
      SOs2Name:
         0x0000 00 00 00 00 00 00 00 00 00 00
      SFingerprint: 0
      SHeadsPerCyl: 0
      SectorsPerTrack: 0
      SRemote: false
      SEndOfImagePosition: 0
      SFlags: 0
      SPatchedFileCount: 0
      SDrive: 0
      SEstimatedUsed: 0
      STotalSectors: 0
      SPartitions:
      [
      ]
      SSectorsUsed: 0
   }

 # Ord Boot Id Ext     First        Num       Last       Used NTFS

Disk Info :
  remote.............0
  drive..............0
  sectorsUsedCount.......0
  estimatedUsedCount.....0
  numPartitions..............0
  Version............0
  Full structure dump....
   {
      SVersion: 0
      SCylinders: 0
      SDiskFormat: 1
      SMbr:
         0x0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0010 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0020 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0030 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0040 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0050 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0060 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0070 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0080 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0090 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x00f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0100 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0110 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0120 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0130 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0140 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0150 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0160 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0170 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0180 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0190 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01a0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01b0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01c0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01d0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01e0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x01f0 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
         0x0200
      SIsSpanned: false
      SOs2Name:
         0x0000 00 00 00 00 00 00 00 00 00 00
      SFingerprint: 0
      SHeadsPerCyl: 0
      SectorsPerTrack: 0
      SRemote: false
      SEndOfImagePosition: 0
      SFlags: 0
      SPatchedFileCount: 0
      SDrive: 0
      SEstimatedUsed: 0
      STotalSectors: 0
      SPartitions:
      [
      ]
      SSectorsUsed: 0
   }

 # Ord Boot Id Ext     First        Num       Last       Used NTFS

Fixed Drives

Drive 0 VMware Virtual disk 1.0 6000c29c01e41b30118211d3fb37a57c

Total Sectors            146800640
Bytes per Sector         512
MB                       71680
Cylinders                9137
Heads                    255
Sectors per Track        63

Drive 0 VMware Virtual disk 1.0 6000c29c01e41b30118211d3fb37a57c
ASPI
Total Sectors            146800640
Bytes per Sector         512
MB                       71680
Successful IO Count      0

WinNT (Active)
Total Sectors            146800640
Bytes per Sector         512
MB                       71680
Cylinders                9137
Heads                    255
Sectors per Track        63
Successful IO Count      9

AsyncIo : 0

Image Devices

Key[1]   1.1:
Key[2]   1:1
Path     1.1:
Desc     1.1: [System Reserved]
Type     NTFS
Disk     0
Offset   2048

Key[1]   1.2:
Key[2]   1:2
Key[3]   C:
Path     C:
Desc     C: 1.2: []
Type     NTFS
Disk     0
Offset   206848

Key[1]   A:
Path     A:
Desc     A:
Type     Floppy

Key[1]   D:
Path     D:
Desc     D:
Type     CD

Key[1]   T:
Path     T:
Desc     T: [SystemImages]
Type     Network

Key[1]   U:
Path     U:
Desc     U: [Software]
Type     Network

Key[1]   V:
Path     V:
Desc     V: [PerformaceLogs]
Type     Network

Key[1]   W:
Path     W:
Desc     W: [Backups]
Type     Network

Key[1]   X:
Path     X:
Desc     X: [Training]
Type     Network

Key[1]   @CD-R1
Path     @CD-R1
Desc     @CD-R1 NECVMWarVMware IDE CDR00
Type     CD

Volume attributes
=================
1.1:
Attribute dump
BiosId:128
DiskSignature9x:2330210894
DiskSignatureNt:574897209
DiskModelNumber:VMware Virtual disk 1.0
DiskSerialNumber:6000c29c01e41b30118211d3fb37a57c
VolumeSectorOffset:2048

1.2:
Attribute dump
BiosId:128
DiskSignature9x:2330210894
DiskSignatureNt:574897209
DiskModelNumber:VMware Virtual disk 1.0
DiskSerialNumber:6000c29c01e41b30118211d3fb37a57c
VolumeSectorOffset:206848

LargeMemoryAllocationFactory diagnostic...
==========================================

Heap available at construction: 2748538880
Current heap available:         2722312192
Total Memory:                   4294500352

Allocated

DiskManager diagnostic...
=========================

Fixed Drives

Drive 0 VMware Virtual disk 1.0 6000c29c01e41b30118211d3fb37a57c

Total Sectors            146800640
Bytes per Sector         512
MB                       71680
Cylinders                9137
Heads                    255
Sectors per Track        63

Drive 0 VMware Virtual disk 1.0 6000c29c01e41b30118211d3fb37a57c
ASPI
Total Sectors            146800640
Bytes per Sector         512
MB                       71680
Successful IO Count      0

WinNT (Active)
Total Sectors            146800640
Bytes per Sector         512
MB                       71680
Cylinders                9137
Heads                    255
Sectors per Track        63
Successful IO Count      9

FilesystemMounter diagnostic...
===============================

FilesystemManager diagnostic...
===============================

Volume 1
VolumePos: 1.1:
DriveLetter:
Description:     100MB Primary Disk 0 Offset       1MB     100MB VMware Virtual disk 1.0 6000c29c01e41b30118211d3fb37a57c
Type:        fsfNtfsWindowsXP
Name:        System Reserved

Volume 2
VolumePos: 1.2:
DriveLetter: C:
Description:   69.90GB Primary Disk 0 Offset     101MB   69.90GB VMware Virtual disk 1.0 6000c29c01e41b30118211d3fb37a57c
Type:        fsfNtfsWindowsXP
Name:        

LfoFilesystemManager diagnostic...
==================================

Filesystem Index: 0
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: A:
  DriveType: 2
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 1
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: C:
    ID Type: 1
    ID: 1.2:
  DriveType: 4
  FilesystemInfo:
    formatType: 8
    volumeName:

Filesystem Index: 2
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: D:
  DriveType: 8
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 3
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: T:
  DriveType: 16
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 4
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: U:
  DriveType: 16
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 5
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: V:
  DriveType: 16
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 6
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: W:
  DriveType: 16
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 7
Filesystem Descriptor:
  ID's:
    ID Type: 2
    ID: X:
  DriveType: 16
  No FilesystemInfo structure.
  Filesystem has no VolumePtr

Filesystem Index: 8
Filesystem Descriptor:
  ID's:
    ID Type: 1
    ID: 1.1:
    ID Type: 4
    ID: SYSTEM RESERVED:
  DriveType: 4
  FilesystemInfo:
    formatType: 8
    volumeName: System Reserved

Environment Variables
=====================

ALLUSERSPROFILE=C:\ProgramData
APPDATA=C:\Users\administrator.MYDOM\AppData\Roaming
CLIENTNAME=MYDOMLAPTOP09
CommonProgramFiles=C:\Program Files (x86)\Common Files
CommonProgramFiles(x86)=C:\Program Files (x86)\Common Files
CommonProgramW6432=C:\Program Files\Common Files
COMPUTERNAME=MYDOM-GHOST
ComSpec=C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK=NO
HOMEDRIVE=C:
HOMEPATH=\Users\administrator.MYDOM
LOCALAPPDATA=C:\Users\administrator.MYDOM\AppData\Local
LOGONSERVER=\\MYDOM-DC2
NUMBER_OF_PROCESSORS=1
OS=Windows_NT
Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Windows Imaging\;C:\Program Files (x86)\Symantec\Ghost\;C:\Program Files (x86)\Spiceworks\Nmap
PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE=x86
PROCESSOR_ARCHITEW6432=AMD64
PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 9 Stepping 1, AuthenticAMD
PROCESSOR_LEVEL=16
PROCESSOR_REVISION=0901
ProgramData=C:\ProgramData
ProgramFiles=C:\Program Files (x86)
ProgramFiles(x86)=C:\Program Files (x86)
ProgramW6432=C:\Program Files
PROMPT=$P$G
PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
PUBLIC=C:\Users\Public
SESSIONNAME=RDP-Tcp#0
SystemDrive=C:
SystemRoot=C:\Windows
TEMP=C:\Users\ADMINI~1.MYDOM\AppData\Local\Temp\2
TMP=C:\Users\ADMINI~1.MYDOM\AppData\Local\Temp\2
USERDNSDOMAIN=MYDOM.AC.UK
USERDOMAIN=MYDOM
USERNAME=administrator
USERPROFILE=C:\Users\administrator.MYDOM
windir=C:\Windows

*********************************

Operating Systems:

Comments 2 CommentsJump to latest comment

EdT's picture

I suspect you are correct in your assumption that GSS does not support the latest VM formats.

Check out this thread: https://www-secure.symantec.com/connect/forums/when-will-come-new-version-ghost-gss-30?page=1#comment-10294041

Look for recent postings by David Evans - he has taken over the mantle of GSS update management and may be able to give you an idea of whether this issue will be addressed in any forthcoming releases.

If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.

Swinster's picture

Thanks EdT, very helpful as always.

All I can say is WOW - I never though I would see another update for GSS after all the very nearly but not quite version 3 rumors years back. There still are a multitude of people that use this and it was a shame that Symantec killed the market leader at the time, but one wonders if it just too late to make the re-emergence.

I wait with anticipation, but I shan't be holding my breath.

Regards,

Chris