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  • 1.  Copy SMS 8360 Backups

    Posted Apr 30, 2009 10:48 AM
    I know there is a way to manually copy the config/database backups of the SMS 8360 by logging onto the appliance using WinSCP. 

    First I have to create a temporary support account, but I forget how to do that.

    Anyone remember how?


  • 2.  RE: Copy SMS 8360 Backups

    Posted Apr 30, 2009 11:17 AM

    The 'support' account is desinged for and should really only be used by Symantec Technical Support. It sounds like you want to store backups remotely, so you should really configure scheduled remote backups to an FTP server on site.

    Cheers,

    Kevin


  • 3.  RE: Copy SMS 8360 Backups

    Posted May 07, 2009 01:19 AM
    In putty you can create support account . .

    SMS>set-support                   "This command is use to create temp support account, with this support you can login to box through winscp"


  • 4.  RE: Copy SMS 8360 Backups

    Posted May 07, 2009 04:14 AM
    Hi Email Admin, you can go the admin guide on the command line interface section on how to backup the db on an scp or ftp site.

    you can do this by loggin in to the cli, type: "db-backup -f ftp://user:password@servername/dir/path"